Business Analyst

Tata Consultancy Services; São Paulo; On-site; BRL 111,600 - 167,400; Full time

Benefits offered by this job

Health insurance

Life insurance

Gympass

Free TCS Learning Portal

International experience opportunities

Discount partnerships with universities

Job summary

A leading IT services company is seeking a Business Analyst to transform your career. The ideal candidate will have 3+ years as a Product Analyst with strong English skills and agility in managing product backlogs. Responsibilities include translating user needs into requirements, defining hypotheses, and facilitating process improvement. The role offers competitive benefits, including health insurance, life insurance, and a focus on a diverse, inclusive workplace.

Qualifications

• 3+ years’ experience as a Product Analyst.
• Strong technical written and verbal English.
• Ability to manage product backlogs and release plans.

Responsibilities

• Translate user needs into detailed requirements.
• Define benefit hypotheses and acceptance criteria.
• Communicate product vision to developers and testers.

Skills

Product analysis experience

Technical English proficiency

Problem-solving

Intermediate SQL

Agile frameworks

Experience with BPM solutions

Data-driven culture advocacy

Education

IIBA or PSPO/CSPO certifications (preferred)

Tools

JIRA

Confluence

Job description

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Business Analyst who wants to learn and transform his career.

Mandatory Skills:

• 3+ years’ experience as a Product Analyst.
• Proven knowledge of product and industry best practices.
• Strong technical written and verbal English; comfortable with technical documentation.
• Strong problem‑solving and judgment; solid understanding of customer journeys and customer experience.
• Intermediate SQL for ad‑hoc queries and data analysis.
• Experience managing product backlogs and release plans; tracking team metrics and removing blockers.
• Proficient with Agile frameworks (Scrum, Kanban, SAFe) and tools (JIRA, Confluence).
• Experience with large BPM solutions and business/process modeling.
• Deep understanding of business processes and high‑quality digital product delivery.
• Comfortable working in complex, diverse and fast‑changing environments; adapts quickly to evolving priorities.
• Able to deliver high‑quality work during uncertainty and ambiguity.
• Advocates and fosters a data‑driven culture focused on measurable outcomes and business agility.
• Willingness to challenge assumptions and contribute constructive, innovative ideas.

And much better if you stand out for:

• Nice to have: IIBA (business analysis) or PSPO/CSPO (Product Owner) certifications — PSPO/CSPO useful if the candidate may act as an ad‑hoc deputy PO

Key Responsibilities:

• Own translation of user needs into detailed, ready-to-build requirements for the squad.
• Define and document benefit hypotheses and testable acceptance criteria for backlog features.
• Write clear, unambiguous user stories and acceptance criteria using BDD/Gherkin, user‑centric principles and INVEST.
• Use quantitative data to influence product decisions and operationalize PO‑approved plans.
• Partner with the PO to ensure backlog alignment with business priorities (PO retains final prioritization, scope changes and release sign‑off).
• Keep work 2–3 sprints ahead of the squad; ensure each feature meets DoR and DoD and is sprint‑ready.
• Partner with the Scrum Master to assess team capacity, participate in rituals, and help define DoR/DoD.
• Facilitate and lead refinement sessions with the squad.
• Map and manage interdependencies across products and teams; coordinate with PO and Product Manager.
• Identify key unknowns, propose alternatives, and manage spikes within sprints to reduce risk.
• Communicate product vision and functional intent to developers and testers; drive improvements to user experience.
• Communicate risks and impediments; support trade‑offs and ROAM‑based decision making with the PO.
• Document confirmed business processes as authoritative references for stakeholders (end users, development, IT support).
• Identify process bottlenecks and collaborate with PO, SM, SQA/TQ and the squad to mitigate them.
• Support and/or facilitate system demos (inspect‑and‑adapt) as needed.
• Support UAT activities as required (write scripts and/or guide business users on test execution), depending on the product

Key Words:

PLEASE ATTACH RESUME IN ENGLISH

What do we offer?

• Health insurance
• Life insurance
• Gympass
• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
• Partnership with SESC
• Reimbursement of Certifications
• Free TCS Learning Portal – Online courses and live training
• International experience opportunity
• Discount Partnership with Universities and Language Schools
• Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
• TCS Gems – Recognition for performance
• Xcelerate – Free Mentoring Career Platform
• Tata Consultancy Services is an equal opportunity employer, our commitment to diversity & inclusion drives our efforts to provide equal opportunity to all candidates who meet our required knowledge & competency needs, irrespective of any socio‑economic background, race, color, national origin, religion, sex, gender identity/expression , age, marital status, disability, sexual orientation or any others. We encourage anyone interested to build a career in TCS to participate in our recruitment & selection process.
• At Tata Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects each person. Our motto is Inclusion without exception.

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!