Sales Admin & Operation

Duo Medical Pte. Ltd.; Região Norte; On-site; BRL 129,000 - 197,000; Full time

Benefits offered by this job

Competitive remuneration package

Good benefits

Career progression opportunities

Job summary

DuoMed, a Singapore-based medical device company, is hiring a Sales Support Officer/Executive to support our expanding Sales team in Singapore. The role offers competitive remuneration and good career progression.

You will handle order management, quotes, documentation, and multi-channel customer support, coordinating with international suppliers and outbound logistics to ensure on-time delivery. The ideal candidate has at least 1 year of related experience, basic MS Office skills, and strong

Qualifications

• Minimum GCE 'O' Level & ITE or Diploma with 1 years working experience will be an advantage.
• Computer skill such as MS Office.
• Possess good interpersonal and communication skills.

Responsibilities

• Order Management & Sales Operations: process high-volume purchase orders with speed and accuracy, manage lifecycles to ensure on-time delivery.
• Generate quotations based on price lists and campaigns; prepare technical documentation and reports.
• Customer Service & Logistics: respond to product, pricing, and payment inquiries; coordinate shipments with international suppliers and outbound logistics.

Skills

Interpersonal skills

Communication skills

Education

GCE O-Level & ITE or Diploma

Tools

MS Office

Job description

Job Highlights

Singapore grown Medical & Surgical Solutions

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives. We're DuoMed, a home-grown leader in the design and supply of medical solutions. More importantly, we put patient care first! We innovate to improve clinical outcomes and affordability for healthcare professionals and their patients.

As our growth momentum continues, we're currently hiring for Sales Support Officer/Executive to support our expanding Sales team in Singapore! The ideal candidate has at least 1 year of working experience in similar role. We offer competitive remuneration package and good career progression opportunities.

In this role you will:

A. OrderManagement & Sales Operations

• Order Processing: Execute high-volume purchase order entry with a focus on speed and Accuracy.
• End-to-End Fulfilment: Manage order lifecycles from creation to warehouse release and final delivery, consistently meeting On-Time Delivery.
• Commercial Support: Generate quotations based on tiered price lists and special campaigns; prepare technical documentation and status reports.

B. Customer Service & Logistics

• Primary Point of Contact: Resolve customer inquiries regarding product specs, pricing, and payment terms via multi-channel support.
• Supply Chain Coordination: Manage direct-to-customer shipments by coordinating with international suppliers and outbound logistics providers.
• Service Recovery: Proactively address delivery issues and complaints to maintain high Customer Satisfaction scores.

Qualifications & Requirements

• Minimum GCE 'O' Level & ITE or Diploma with 1 years working experience will be an advantage.
• Computer skill such as MS Office.
• Possess good interpersonal and communication skills.

About DuoMed

Launched out in 2019, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

• Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.
• Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.