Product Operations Specialist, ADSO Search Model Data

TikTok; São Paulo; Presencial; BRL 150 000 - 190 000; Tempo integral

Resumo da oferta

TikTok Brazil is seeking a product operations professional for the ADSO Search Model Data team. You will manage labeling projects that deliver training and testing data for machine learning models, impacting search ranking, recommendations, ads and safety.

The role requires project ownership, plan design, quality standards, and proactive risk assessment to meet targets. You will coordinate with the global data service team on implementation, resources, QA and optimization.

Qualificações

• Bachelor's Degree or equivalent education/experience.
• Work experience in search engines and social media platforms; Former experience in Search relevant business.
• Minimum 3 years of relevant experience in social media within a high-growth environment.
• High proficiency in Portuguese is required as the role requires communication with local speaking markets & stakeholders.

Responsabilidades

• Perform as the product operations role; Manage the operation of labeling projects that deliver training/testing data for machine learning models, with the ultimate goal of optimizing users' search results.
• Work as the project owner, undertake various tasks during the project lifecycle, including but not limited to request undertake, project plan design, design quality and performance standards and assessing risks to proactively minimize the risk to ensure the project targets can be achieved.
• Work closely with the global data service team on the project implementation, resource management, quality assurance and any optimization initiatives.
• Conduct ROl analysis and regular review based on the model performance of machine learning models, as well as driving optimizations on quality improvement, efficiency improvement and cost saving to achieve a higher project ROl.
• Foresee possible risks, prepare necessary risk management procedures and react to unexpected issues in a timely manner.

Conhecimentos

Portuguese proficiency

Project management

Stakeholder management

Cross-functional teamwork

Data analysis

Communication skills

Formação académica

Bachelor's degree or equivalent

Master's degree preferred

Descrição da oferta de emprego

Responsibilities

The ADSO (AI Data Service and Operations) Search Model Data team at TikTok provides labeling services covering over 20 countries/regions and 18 languages. The team provides data labeling for training and testing of search models for various business segments, such as search ranking(user experience improvement), search recommendation, search ads, and search security(non-bottom line), helping to improve search results and optimise search ranking through efficient and accurate data labeling and professional analysis.

• Perform as the product operations role; Manage the operation of labeling projects that deliver training/testing data for machine learning models, with the ultimate goal of optimizing users' search results.
• Work as the project owner, undertake various tasks during the project lifecycle, including but not limited to request undertake, project plan design, design quality and performance standards and assessing risks to proactively minimize the risk to ensure the project targets can be achieved.
• Work closely with the global data service team on the project implementation, resource management, quality assurance and any optimization initiatives.
• Conduct ROl analysis and regular review based on the model performance of machine learning models, as well as driving optimizations on quality improvement, efficiency improvement and cost saving to achieve a higher project ROl.
• Foresee possible risks, prepare necessary risk management procedures and react to unexpected issues in a timely manner.

Qualifications

Minimum Qualifications

• Bachelor's Degree or equivalent education/experience.
• Work experience in search engines and social media platforms; Former experience in Search relevant business.
• Minimum 3 years of relevant experience in social media within a high-growth environment.
• High proficiency in Portuguese is required as the role requires communication with local speaking markets & stakeholders.

Preferred Qualifications

• Master's Degree or above preferred.
• Proven experience in cross functional work and stakeholder management.
• Experience in analysis and communication skills with a good sense of flexibility.
• Solid experience in project management, project operation, or familiarity with users' Internet usage habits.

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About ByteDance Brazil

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request