Personal Care Officer

Banyan Home @ Pelangi Village; Região Norte; On-site; BRL 60,000 - 95,000; Full time

Job summary

Banyan Home @ Pelangi Village in Brazil's Norte region seeks an Operations Manager to oversee daily operations, supervise care staff during shifts, and ensure resident safety and wellbeing.

You will lead incident management, maintain facility standards, and prepare accurate reports in the Home's Information System, with duties including outings, drills, and serving on the Emergency Response Team after training.

Qualifications

• Diploma qualification required.
• Willing to work rotating shifts, nights, weekends and public holidays.
• Ability to prepare incident reports and use IT systems.

Responsibilities

• Manage the daily operations of the Home and supervise care staff during duty shifts.
• Ensure the safety of the residents and their basic needs, care and hygiene.
• Ensure security and the physical maintenance of the Home.
• Manage incidents and emergencies as they occur in the Home.
• Prepare reports and record information of incidents and daily occurrences in the Home's Information System.
• Accompany residents in outings when assigned.
• Participate in the Home's scheduled fire drills and emergency exercises.
• Upon training, serve as a member of the Home's Emergency Response Team (ERT).
• Perform any other secondary duties assigned.

Skills

MS Office proficiency

Incident reporting

Independent worker

Education

Diploma or equivalent

Tools

MS Office

Job description

About the role

Manage the daily operations of a residential home, supervising care staff performance during duty shifts, ensuring resident safety, wellbeing, and hygiene standards. Lead incident management and emergency response, maintain facility security and physical standards, and prepare accurate reports of incidents and daily occurrences.

Key responsibilities

• Manage the daily operations of the Home and take lead to supervise the performance of the care staff during duty shift

• Ensure the safety of the residents in the Home and their basic needs, care and hygiene matters are well taken care of

• Ensure the security and the physical maintenance of the Home are kept up to standard

• Manage incidents and any emergencies, as and when it occurs in the Home

• Prepare reports and record information of incidents and daily occurrences accurately and promptly in the Home's Information System

• Accompany residents in outings when assigned

• Participate in the Home's scheduled fire drills and emergency exercises

• Upon completion of required training and certification, serve as a member of the Home's Emergency Response Team (ERT), responding to fire and other emergency situations in accordance with established protocols

• Any other secondary duties assigned

About you

• Minimum Diploma qualification

• Willing to work on rotating shifts including night shifts and on weekends and public holidays

• Conversant with MS Office and IT applications

• Able to work independently and prepare incident reports