Admissions Assistant (Nursing Home)

The Lentor Residence Pte Ltd; Região Norte; Presencial; BRL 24 000 - 36 000; Tempo integral

Resumo da oferta

The Lentor Residence Pte Ltd is hiring for an Admissions Administrator to oversee the admission lifecycle, from enquiries through post-admission tasks. You will coordinate nursing assessments, financial counselling, and paperwork while ensuring accurate resident records and timely data updates.

Ideal candidates bring a Diploma in Social Sciences and at least 1 year in admin, healthcare, or social services. Strong IT skills, a service mindset, and ability to multitask are essential in this role.

Qualificações

• Diploma in Social Sciences required.
• At least 1 year of relevant experience in administration, healthcare, or social service.
• IT savvy with good knowledge of Microsoft Office.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good interpersonal and communication skills; client-oriented with a service mindset.
• A proactive team player who can work independently when required.

Responsabilidades

• Attend to general enquiries on the admission process and provide accurate information to applicants and families.
• Manage end-to-end pre-admission and admission processes, coordinating nursing assessments, financial counselling, and paperwork.
• Handle post-admission and discharge matters, maintaining resident records timely and accurately.
• Prepare letters, reports, and documentation to ensure smooth administrative flow.
• Ensure all resident information and data are properly recorded and up to date.
• Support departmental KPIs by ensuring efficiency and accuracy in admission-related processes.
• Debt management, remind clients on due payments and outstanding balances.
• Assisting with any other admission or discharge duties as assigned by MSW or management.

Conhecimentos

Interpersonal skills

Organizational skills

Attention to detail

Multitasking

Service mindset

Formação académica

Diploma in Social Sciences

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Roles & Responsibilities

1) Attend to general enquiries on the admission process and provide accurate information to applicants, family members or next-of-kins.

2) Manage the end-to-end pre-admission and admission process, including coordination of nursing assessments, financial counselling, and admission paperwork.

3) Handle post-admission and discharge matters, such as:

Maintaining and updating resident records in a timely and accurate manner.

Assisting in applications for financial assistance and subsidies for residents.

Coordinating with Medical Social Workers (MSWs) and other stakeholders on admission and discharge matters

4) Prepare letters, reports, and documentation to ensure smooth administrative flow.

5) Ensure all resident information, case files, and data are properly recorded and kept up to date.

6) Support departmental KPIs by ensuring efficiency and accuracy in admission related processes.

7) Debt management, remind clients on due payments and outstanding balance.

8) Assist with any other admission or discharge related duties as assigned by MSW or the management.

Requirements

• Diploma in Social Sciences
• 1 year of relevant experience in administration, healthcare, or social service sector.
• IT savy with good knowledge of Microsoft Office.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good interpersonal and communication skills; client-oriented with a service mindset.
• A proactive team player who can work independently when required.