Property Officer

OHMYHOME PROPERTY MANAGEMENT PTE. LTD.; Região Norte; On-site; BRL 60,000 - 90,000; Full time

Job summary

OHMYHOME PROPERTY MANAGEMENT PTE. LTD. is seeking a Property Officer to support day-to-day operations and maintenance of assigned properties in Brazil's North region.

You will act as a liaison between management, residents, and service vendors, ensuring compliance and high service standards through Ohmyhome's platform.

Responsibilities

• Conduct routine estate and site inspections to monitor property conditions
• Ensure building equipment life cycles, routine servicing, and repair works meet safety and contractual standards
• Coordinate routine works performed by specialist vendors and service providers
• Monitor vendor performance, enforce valid warranties, ensure compliance with SLAs, and assist with vendor evaluations
• Deliver responsive customer service support to residents, tenants, and property owners, resolving queries and grievances efficiently
• Communicate and enforce estate by-laws and SOPs

Skills

Site inspections

Vendor coordination

Customer service

Regulatory compliance

Job description

About the role

The Property Officer is responsible for assisting in the day-to-day operations and maintenance of assigned residential or commercial properties. You will serve as a crucial link between property management, residents, and service vendors, ensuring compliance with statutory requirements, maintaining building assets, and utilizing Ohmyhome's tech platform to drive high service standards and resident satisfaction.

Key responsibilities

• Conduct routine estate and site inspections to monitor property conditions, check regulatory compliance, and identify maintenance requirements
• Ensure building equipment life cycles, routine servicing, and repair works meet safety and contractual standards
• Coordinate routine works performed by specialist vendors and service providers
• Monitor vendor performance, enforce valid warranties, ensure compliance with Service Level Agreements (SLAs), and assist with vendor evaluations
• Deliver responsive customer service support to residents, tenants, and property owners (subsidiary proprietors), resolving queries and grievances efficiently
• Communicate and enforce estate by-laws and Standard Operating Procedures (SOPs)