Operations Assistant I – Life Insurance

Jobtailor; São Paulo; Presencial; BRL 30 000 - 42 000; Tempo integral

Resumo da oferta

Jobtailor is seeking a detail-oriented professional in São Paulo to support life insurance claims processing. The role focuses on verifying documentation, managing claims experiences, and coordinating with insurers to ensure timely assessments.

Ideal candidates will have basic insurance knowledge, strong Excel and Office skills, and the ability to communicate clearly and work well within a team. This entry-level position offers exposure to claims operations and customer service workflows.

Qualificações

• Currently pursuing a college degree.
• Intermediate proficiency in Microsoft Excel.
• Proficiency in Microsoft Office.
• Strong verbal and written communication skills.
• Ability to work effectively in a team.
• Knowledge of insurance.
• Knowledge of life insurance is a plus.
• Experience with claims processes is a plus.
• Experience with administrative processes, customer service, or operations is a plus.

Responsabilidades

• Analyze and verify supporting documentation to confirm technical coverage for life insurance claims.
• Manage claims experience reports.
• Collect and submit documents to insurers for claims assessment.
• Monitor claims processes with insurers, ensuring compliance with regulatory deadlines.
• Send claim decision letters to companies, policyholders, and beneficiaries.

Conhecimentos

Claims processes experience

Insurance knowledge

Life insurance knowledge

Communication skills

Teamwork

Knowledge of life insurance

Formação académica

Pursuing a college degree

Ferramentas

Microsoft Excel

Microsoft Office

Descrição da oferta de emprego

• Analyze and verify supporting documentation to confirm technical coverage for life insurance claims
• Manage claims experience reports
• Collect and submit documents to insurers for claims assessment
• Monitor claims processes with insurers, ensuring compliance with regulatory deadlines
• Send claim decision letters to companies, policyholders, and beneficiaries

Requirements

• Currently pursuing a college degree
• Intermediate proficiency in Microsoft Excel
• Proficiency in Microsoft Office
• Strong verbal and written communication skills
• Ability to work effectively in a team
• Knowledge of insurance
• Knowledge of life insurance is a plus
• Experience with claims processes is a plus
• Experience with administrative processes, customer service, or operations is a plus

Core Competencies

Demonstrates proficiency in managing life insurance claims processes, ensuring compliance with regulatory standards, and effectively communicating with stakeholders. Possesses strong analytical skills to verify documentation and support claims assessment.

Highest-signal resume keywords

• Claims Processes Experience
• Knowledge Of Insurance
• Intermediate Proficiency In Microsoft Excel
• Strong Verbal And Written Communication Skills
• Ability To Work Effectively In A Team

Soft Skills

• Strong Verbal And Written Communication Skills
• Ability To Work Effectively In A Team

Industry Keywords

• Life Insurance
• Claims Assessment
• Regulatory Compliance
• Claims Experience Reports
• Administrative Processes
• Customer Service
• Operations

Tools & Technologies

• Microsoft Office
• Microsoft Excel