Operations Analyst

Jobtailor; São Paulo; Presencial; BRL 90 000 - 120 000; Tempo integral

Resumo da oferta

Whoosh Brazil is seeking an Operations Coordinator to support the Director of Operations in executing strategic and operational initiatives across urban mobility projects.

You will track projects, manage documents, liaise with internal teams and external authorities, and help prepare reports and presentations while ensuring deadlines are met and commitments are fulfilled.

Qualificações

• Bachelor’s degree required.
• 3+ years in operations, project management, administration, or related roles.
• Organized, analytical, proactive with strong responsibility and follow-through.
• Excellent communication and interpersonal skills.
• Ability to work with diverse stakeholders including public authorities, suppliers, partners, and internal teams.
• Ability to manage multiple demands and priorities simultaneously.
• Strong skills in preparing presentations, reports, and documents.
• Willingness to travel and attend external commitments.
• Proficiency in Microsoft Office/Google Workspace.
• Intermediate or advanced English (assessed).
• Experience in tech startups or dynamic environments is a plus.
• Experience with municipalities, public procurement, or permitting/regulatory processes is a plus.
• Experience in operations, urban mobility, logistics, or service businesses is a plus.
• Experience tracking multidisciplinary projects and processes.

Responsabilidades

• Support the Director of Operations in monitoring and executing strategic and operational initiatives.
• Track projects, processes, and outstanding items, ensuring follow-up and deadlines.
• Support bidding processes, permits, documentation, and relationships with public authorities.
• Liaise with internal teams to ensure progress of Operations initiatives.
• Contact and follow up with suppliers, service providers, and partners.
• Prepare, organize, and monitor documents, reports, presentations for meetings.
• Gather information, research, and consolidate data for analyses by the Operations Directorate.
• Monitor contracts and administrative processes.
• Identify opportunities to improve operational processes and track implementations.
• Support organization and execution of special projects.
• Follow up on external and internal requests through completion.

Conhecimentos

Project Tracking

Data Consolidation

Document Preparation

Analytical Skills

Operational Process Improvement

Excellent Communication

Interpersonal Skills

Organizational Skills

Proactive Attitude

Ability to Manage Multiple Priorities

Microsoft Office/Google Workspace

English Proficiency

Formação académica

Bachelor’s Degree in Business Administration, Engineering, Management, or Related Field

Ferramentas

Microsoft Office/Google Workspace

Descrição da oferta de emprego

• Support the Director of Operations in monitoring and executing strategic and operational initiatives.


• Track projects, processes, and outstanding items, ensuring consistent follow-up and adherence to deadlines.


• Support bidding processes, permits, documentation, and relationships with public authorities.


• Liaise with various internal teams to ensure the progress of Operations-related initiatives.


• Contact and follow up with suppliers, service providers, and partners.


• Support the preparation, organization, and monitoring of documents, reports, presentations, and materials for meetings and projects.


• Gather information, conduct research, and consolidate data to support analyses and decision-making by the Operations Directorate.


• Monitor contracts, documents, and administrative processes.


• Identify outstanding items and opportunities to improve operational processes, propose solutions, and track their implementation.


• Support the organization and execution of special projects.


• Follow up on external and internal requests through completion, ensuring that responsible parties are engaged and deadlines are met.


• Work at Whoosh Brazil, an electric scooter-sharing company focused on sustainable urban mobility.

Requirements

• Bachelor’s degree, preferably in Business Administration, Engineering, Management, Institutional Relations, or a related field.


• At least 3 years of prior experience in operations, project management, administration, management, or related functions.


• Organized, analytical, proactive profile with a strong sense of responsibility and follow-through.


• Excellent communication and interpersonal skills.


• Ability to work effectively with a variety of stakeholders, including public authorities, suppliers, partners, and internal teams.


• Ability to manage multiple demands and priorities simultaneously.


• Strong skills in preparing presentations, reports, and documents.


• Availability for travel and external in-person commitments when necessary.


• Proficiency in Microsoft Office/Google Workspace.


• Intermediate or advanced English (will be assessed).


• Preferred: experience in technology companies, startups, or dynamic, fast-growing environments.


• Preferred: experience working with municipalities, public authorities, public procurement, or permitting/regulatory processes.


• Preferred: experience in operations, urban mobility, logistics, or service businesses.


• Preferred: experience tracking multidisciplinary projects and processes.

Core Competencies

Demonstrates strong organizational and analytical capabilities to support operational initiatives, project management, and stakeholder engagement. Proficient in preparing reports, presentations, and documentation while ensuring adherence to deadlines and effective communication.

Highest-signal resume keywords

• Project Management


• Operations Management


• Stakeholder Engagement


• Microsoft Office/Google Workspace Proficiency


• Intermediate or Advanced English

Hard Skills

• Project Tracking


• Data Consolidation


• Document Preparation


• Analytical Skills


• Operational Process Improvement

Soft Skills

• Excellent Communication


• Interpersonal Skills


• Organizational Skills


• Proactive Attitude


• Ability to Manage Multiple Priorities

Certifications & Qualifications

• Bachelor’s Degree in Business Administration, Engineering, Management, or Related Field

Industry Keywords

• Operations


• Urban Mobility


• Public Procurement


• Permitting Processes


• Technology Companies