Logistics & Operations Specialist

Scout; Buenos Aires; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

An innovative firm is on the hunt for a Sales Operations Specialist to enhance their sales operations team. This role is perfect for someone detail-oriented and organized, capable of thriving in a fast-paced startup environment. The ideal candidate will have a strong background in order processing and logistics, with a knack for problem-solving and excellent communication skills. Join a dynamic team that values collaboration and offers growth opportunities in a fully remote setting. If you’re ready to take your career to the next level, this is the opportunity for you!

Serviços

Fully remote opportunity

10 days of PTO

US holidays

Dynamic Work Environment

Growth Opportunities

Yearly bonus

Qualificações

• 3-5 years of experience in sales operations is essential.
• Strong planning and organizational skills are required.

Responsabilidades

• Support sales operations with order processing and fulfillment.
• Manage shipping logistics and inventory discrepancies.

Conhecimentos

Sales Operations

Order Processing

Logistics

Customer Issue Resolution

Problem-Solving

Communication

Organizational Skills

Time Management

Descrição da oferta de emprego

Hi there! We are South and our client is looking for a Sales Operation Specialist!

Note to Applicants:

• Eligibility: This position is open to candidates residing in Latin America.
• Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
• Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

Job Summary:

We are seeking a Sales Operations Specialist to support all aspects of the sales operations team, including sales order processing, order fulfillment, and logistics. A successful candidate will be detail-oriented, have strong organizational, time management, and decision-making skills with the ability to multi-task in a fast-paced startup environment. Excellent communication skills with both the ability and desire to provide superior levels of service to internal and external customers are required. A candidate must have prior experience in sales order or fulfillment management within a mid-size or larger company.

Key Responsibilities:

• Support the sales operations team to provide rapid processing and fulfillment of customer orders to meet the required delivery dates.
• Manage the creation, submission, and review of stock and custom orders to ensure accurate and rapid fulfillment by the company’s warehouses.
• Work with shipping carriers to arrange deliveries and track shipments; manage the merchandise return process.
• Support cross-departmental workflows and use independent decision making to ensure efficient allocation of orders across warehouses to optimize stock levels.
• Develop, optimize, and document standard operating procedures to ensure efficient and cost-effective workflows.
• Analyze compliance requirements for fulfillment of new products and customer orders; manage the production of compliance documents for domestic and international customers.
• Support and help troubleshoot all inventory discrepancies and work with the company’s warehouse to determine solutions.
• Identify opportunities for application of automation technologies and work with IT to develop implementation strategies and project plans.
• Manage and resolve internal and external customer issues/requests to ensure high levels of customer satisfaction while minimizing cost impacts.
• Track and achieve KPIs and performance targets for sales operations.

Skills and Qualifications:

• 3-5 years of successful sales operations experience.
• Advanced English language proficiency.
• Experience in order processing, fulfillment, logistics, and customer issue resolution.
• Ability to work independently and collaborate with cross-functional teams.
• Ability to establish and maintain strong professional relationships.
• Excellent problem-solving skills and ability to make independent decisions.
• Strong planning, organizational, communication, and management skills.
• Ability to thrive in a fast-paced environment.

Perks:

• Fully remote opportunity.
• 10 days of PTO.
• US holidays.
• Dynamic Work Environment.
• Growth Opportunities.
• Yearly bonus at the end of the year.

Working Hours: 8 to 5 PST (flexible if you need to start a little bit earlier or later).

Compensation Range: 1,500 - 2,000 USD / month.

Hiring Process:

• 20-min interview with South.
• Interview with the company - Sales Operations Manager.
• Meeting with your team.
• Interview with the company’s COO.

If this opportunity sounds good to you, send us your resume!