Klaviyo Email (Retention) Specialist (2026)

Right Hook Digital; Brasil; Presencial; BRL 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Ongoing training and reviews with industry experts

Real career progression

Supportive team culture

Flexibility in working hours

Resumo da oferta

A growth marketing agency in Brazil is seeking a Klaviyo Email Specialist to manage email and SMS campaigns for DTC brands. The position includes building, scheduling, and deploying campaigns, while also ensuring clear communication with clients and strong attention to detail. Candidates should have at least 1 year of experience in Klaviyo, strong project management skills, and be detail-oriented to thrive in this fast-paced environment. Work hours are flexible, and career growth opportunities are available.

Qualificações

• Minimum 1 year of hands-on Klaviyo experience - campaigns, flows, segmentation, and reporting.
• Minimum 6 months of agency experience or managing multiple clients simultaneously.
• Strong attention to detail - you catch errors before they go live.
• Clear written and verbal communication skills - you can write a concise client update or design brief without being asked twice.
• Strong project management skills - ClickUp experience is a plus.
• SMS experience (Klaviyo or Postscript) is a plus.
• Strong Excel or Google Sheets skills.

Responsabilidades

• Build, schedule, and deploy email and SMS campaigns and flows in Klaviyo across a portfolio of US DTC brands.
• Set up and configure Klaviyo email and SMS accounts for new clients.
• Own the campaign calendar - keeping it current, flagging risks early, and making sure nothing slips.
• Write creative briefs for designers and copywriters, and manage the email design process from brief to approval.
• Pull and compile monthly performance reports across email and SMS accounts.
• Communicate directly with clients on campaign approvals, design feedback, and performance updates.
• Collaborate with your Retention Strategist and pod (designer, copywriter) on all client deliverables.
• Maintain a strong design eye - you’re not building the emails, but you know when something looks off-brand.

Descrição da oferta de emprego

Who We Are

Right Hook Digital is a growth marketing agency working with 7-8 figure DTC eCommerce brands across the US and Australia. We’re a Premium Google and Meta Marketing Partner and a global team of 60+ and we’re scaling our US retention team.

We’ve partnered with brands like Alpha Lion, July Luggage, Geedup, Mister Zimi, Silly George, and many more. Our work spans paid social, Google, and retention - and we take all three seriously.

At our core, we’re a team of A-Players who genuinely care about outcomes. We’ve built a culture around Kaizen (continuous growth), openness and candor, and elevating one another - and we look for people who live those values, not just nod at them.

The Role

As a Klaviyo Email Specialist, you’re the execution engine inside a retention pod. You work directly alongside a Retention Strategist to bring lifecycle strategies to life, building campaigns and flows, managing the content calendar, briefing designers and copywriters, and making sure every email that goes out is on-brand, on-time, and error-free.

This is not a strategy role - but it’s the role that makes strategy real. If you’re detail-obsessed, fast in Klaviyo, and take pride in flawless execution, you’ll thrive here.

Primary Duties

• Build, schedule, and deploy email and SMS campaigns and flows in Klaviyo across a portfolio of US DTC brands.
• Set up and configure Klaviyo email and SMS accounts for new clients.
• Own the campaign calendar - keeping it current, flagging risks early, and making sure nothing slips.
• Write creative briefs for designers and copywriters, and manage the email design process from brief to approval.
• Pull and compile monthly performance reports across email and SMS accounts.
• Communicate directly with clients on campaign approvals, design feedback, and performance updates.
• Collaborate with your Retention Strategist and pod (designer, copywriter) on all client deliverables.
• Maintain a strong design eye - you’re not building the emails, but you know when something looks off-brand.

Requirements

• Minimum 1 year of hands‑on Klaviyo experience - campaigns, flows, segmentation, and reporting.
• Minimum 6 months of agency experience or managing multiple clients simultaneously.
• Strong attention to detail - you catch errors before they go live.
• Clear written and verbal communication skills - you can write a concise client update or design brief without being asked twice.
• Strong project management skills - ClickUp experience is a plus.
• SMS experience (Klaviyo or Postscript) is a plus.
• Strong Excel or Google Sheets skills.

Benefits

• Work alongside world‑class DTC retention strategists, paid social specialists, and eCommerce growth marketers every day.
• A dedicated pod structure - you’re supported by a strategist and designer, not working in isolation.
• Access to ongoing training and account reviews with top retention practitioners and industry experts.
• Real career progression - we promote from within and are actively building this department.
• Exposure to a diverse portfolio of established DTC brands across fashion, health & fitness, jewelry, beauty, and more.
• A tight‑knit team culture built on Kaizen, openness, and genuine care for each other’s growth.
• Flexibility in working hours with notice.

To Apply

• Submit your resume, a brief cover letter, and a 2‑minute intro video. Applications without a video will not be considered.