International Learning and Development Manager - São Paulo (SP)

zoetis; São Paulo; On-site; BRL 180,000 - 260,000; Full time

Job summary

Zoetis seeks a Brazil L&D Manager to lead international COE learning initiatives tailored to the Brazilian market, aligning with global brand strategies and COE priorities.

The role bridges global program design with local execution, driving consistency, best practices, and strategic impact across markets within the Brazil region.

Responsibilities

• Lead local deployment of International COE learning programs to Brazil with market relevance.
• Translate global frameworks into actionable, locally relevant learning experiences.
• Ensure consistent application of key programs across markets and alignment with standards.
• Conduct needs analysis with local sales, marketing, and commercial teams to identify gaps.
• Localize and deliver training (workshops, e-learning, coaching) addressing Brazil-specific needs.
• Support launches of products and campaigns through targeted training and onboarding.
• Prepare, implement, and monitor training courses for product launches and sales meetings.
• Ensure local content compliance with country regulations and company policies.
• Provide hands-on facilitation and field coaching for in-market teams.
• Develop 'coach the coach' activities to cascade coaching standards (3 field activities/month).

Job description

Zoetis values and supports inclusion, upholding equal opportunities.

Location: São Paulo (SP)

POSITION SUMMARY

The L&D Manager for Brazil will focus on the Brazil region and is a key member of the International Commercial Centre of Excellence (COE) Learning & Development team.This role is responsible for implementing International-led commercial learning programs in Brazil, ensuring these initiatives are adapted to local market needs while maintaining alignment with global brand strategies and COE priorities.The L&D Manager acts as a bridge between global program design and local commercial execution, driving consistency, best practice sharing, and strategic alignment across markets.By partnering with the COE and local commercial leaders, the L&D Manager ensures that international programs deliver maximum impact, support brand strategy, and foster a culture of continuous learning and commercial excellence.

POSITION RESPONSIBILITIES

International Program Deployment & Market Alignment

Lead the local deployment and adaptation of International COE commercial learning programs, ensuring relevance to market maturity, customer dynamics, and brand positioning in Brazil.Collaborate with the COE and Brand teams to translate global frameworks into actionable, locally relevant learning experiences.Ensure consistent application of key commercial programs across markets, driving alignment with international standards and strategic objectives.

Tactical, Market-Specific L&D Needs

Conduct in-depth needs analysis with local commercial, sales, and marketing teams to identify specific capability gaps and learning requirements unique to Brazil.Identify, localize, and deliver training programs (including workshops, e-learning, and coaching) that address market-specific needs, regulatory requirements, and cultural nuances.Support the launch of new products, campaigns, and commercial initiatives through targeted training and onboarding programs, ensuring alignment with global brand strategy and timely delivery of critical commercial capabilities.Prepare, implement, and monitor training courses for product launches and sales cycle meetings (POAs).Ensure all local learning content and activities are compliant with country regulations, company policies, and industry standards.Provide hands‑on facilitation and support for in‑market commercial teams, including field coaching and feedback.Develop the skills of "Coach" managers by executing field‑based "coach the coach" activities, ensuring local leaders can cascade global coaching standards and drive high performance (3 field activities with sales force/sales managers per month in the region).

Cross-Market Alignment & Best Practice Sharing

Actively drive alignment with other international markets, sharing best practices and lessons learned to support a unified approach to commercial capability building.Facilitate cross‑market collaboration, ensuring local teams benefit from global insights and contribute feedback to the continuous improvement of international programs.Promote and embed Zoetis global training programs and tools (e.g., Solution Selling, Field Force Effectiveness platforms) in both markets, driving adoption and consistency across the region.

Stakeholder Engagement & Strategic Partnership

Partner with local commercial, marketing, and brand teams to ensure all initiatives support both global brand strategy and local business objectives.Collaborate with technical and marketing partners to annually evaluate the technical and commercial skills of the sales force, ensuring alignment with global capability frameworks and local performance expectations.Represent Brazil region in global L&D forums, advocating for local needs and ensuring market feedback informs future program design.

Performance Measurement & Continuous Improvement

Monitor KPIs for program effectiveness, demonstrating impact on commercial execution, employee expertise, and brand performance.Measure and report the impact of training and coaching actions, conducting gap analyses and recommending corrective actions, with data and insights shared with the COE to inform continuous improvement.Leverage data and insights to refine local deployment and inform future adaptations of international programs.

Change Management & Thought Leadership

Support change initiatives related to the rollout of new international programs, omnichannel engagement, and evolving commercial processes.Stay abreast of global and regional trends, integrating innovative approaches and ensuring Brazil remains aligned with international best practices.Champion cross‑market alignment and best practice sharing, actively collaborating with the International L&D community to ensure Brazil benefits from, and contributes to, the continuous evolution of global commercial capabilities.

ORGANIZATIONAL RELATIONSHIPS

Internal:
Market Commercial Leadership Team
International & Local Commercial Teams
L&D team across US and International