International Learning and Development Manager | São Paulo (SP)

Zoetis; São Paulo; Hybrid; BRL 180.000 - 280.000; Vollzeit

Zusammenfassung

Zoetis in São Paulo seeks an L&D Manager for Brazil to deploy and adapt international learning programs for the local market. You will bridge global design with local execution, ensuring programs align with brand strategy and COE priorities.

The role emphasizes market-specific needs, stakeholder engagement, and continuous improvement through learning analytics. A hybrid work model and travel expectations are involved.

Qualifikationen

• Bachelor's degree required in marketing, business, education or related field.
• Advanced degree or certifications in Learning & Development or Sales preferred.
• Fluency in English is essential.

Aufgaben

• Lead local deployment and adaptation of International COE learning programs for Brazil.
• Collaborate with COE and Brand teams to translate global frameworks into local programs.
• Ensure consistent application of key programs across markets and align with international standards.

Kenntnisse

Leadership

Stakeholder management

Facilitation

Learning design

Project management

Change management

Data-driven decision making

Communication

Influence

Ausbildung

Bachelor's degree in Marketing/Business/Education

Advanced degree or certifications in L&D or Sales

Tools

LMS administration

LXP administration

Authoring tools

Virtual classroom platforms

Learning analytics tools

Jobbeschreibung

Zoetis values and supports inclusion, upholding equal opportunities. Location: São Paulo (SP).

POSITION SUMMARY

The L&D Manager for Brazil will focus on the Brazil region and is a key member of the International Commercial Centre of Excellence (COE) Learning & Development team. This role is responsible for implementing International-led commercial learning programs in Brazil, ensuring these initiatives are adapted to local market needs while maintaining alignment with global brand strategies and COE priorities. The L&D Manager acts as a bridge between global program design and local commercial execution, driving consistency, best practice sharing, and strategic alignment across markets. By partnering with the COE and local commercial leaders, the L&D Manager ensures that international programs deliver maximum impact, support brand strategy, and foster a culture of continuous learning and commercial excellence.

POSITION RESPONSIBILITIES

International Program Deployment & Market Alignment

• Lead the local deployment and adaptation of International COE commercial learning programs, ensuring relevance to market maturity, customer dynamics, and brand positioning in Brazil.
• Collaborate with the COE and Brand teams to translate global frameworks into actionable, locally relevant learning experiences.
• Ensure consistent application of key commercial programs across markets, driving alignment with international standards and strategic objectives.

Tactical, Market‑Specific L&D Needs

• Conduct in-depth needs analysis with local commercial, sales, and marketing teams to identify specific capability gaps and learning requirements unique to Brazil.
• Identify, localize, and deliver training programs (including workshops, e-learning, and coaching) that address market‑specific needs, regulatory requirements, and cultural nuances.
• Support the launch of new products, campaigns, and commercial initiatives through targeted training and onboarding programs, ensuring alignment with global brand strategy and timely delivery of critical commercial capabilities.
• Prepare, implement, and monitor training courses for product launches and sales cycle meetings (POAs).
• Ensure all local learning content and activities are compliant with country regulations, company policies, and industry standards.
• Provide hands‑on facilitation and support for in‑market commercial teams, including field coaching and feedback.
• Develop the skills of "Coach" managers by executing field‑based “coach the coach” activities, ensuring local leaders can cascade global coaching standards and drive high performance (3 field activities with sales force/sales managers per month in the region).

Cross‑Market Alignment & Best Practice Sharing

• Actively drive alignment with other international markets, sharing best practices and lessons learned to support a unified approach to commercial capability building.
• Facilitate cross‑market collaboration, ensuring local teams benefit from global insights and contribute feedback to the continuous improvement of international programs.
• Promote and embed Zoetis global training programs and tools (e.g., Solution Selling, Field Force Effectiveness platforms) in both markets, driving adoption and consistency across the region.

Stakeholder Engagement & Strategic Partnership

• Partner with local commercial, marketing, and brand teams to ensure all initiatives support both global brand strategy and local business objectives.
• Collaborate with technical and marketing partners to annually evaluate the technical and commercial skills of the sales force, ensuring alignment with global capability frameworks and local performance expectations.
• Represent Brazil region in global L&D forums, advocating for local needs and ensuring market feedback informs future program design.

Performance Measurement & Continuous Improvement

• Monitor KPIs for program effectiveness, demonstrating impact on commercial execution, employee expertise, and brand performance.
• Measure and report the impact of training and coaching actions, conducting gap analyses and recommending corrective actions, with data and insights shared with the COE to inform continuous improvement.
• Leverage data and insights to refine local deployment and inform future adaptations of international programs.

Change Management & Thought Leadership

• Support change initiatives related to the rollout of new international programs, omnichannel engagement, and evolving commercial processes.
• Stay abreast of global and regional trends, integrating innovative approaches and ensuring Brazil remains aligned with international best practices.
• Champion cross‑market alignment and best practice sharing, actively collaborating with the International L&D community to ensure Brazil benefits from, and contribute to, the continuous evolution of global commercial capabilities.

ORGANIZATIONAL RELATIONSHIPS

Internal: Market Commercial Leadership Team International & Local Commercial Teams L&D team across US and International COE & GPM Global Brand/TA Leads LMS & ZTD (IT) Legal, Compliance & Regulatory Teams FFE and CRM teams External: Training vendors and capability partners Professional L&D associations and networks Technology and Content Providers.

Resources Managed:

• Travel: Approximately 30% national and international travel
• Meetings: Online meetings outside of local time zones

EDUCATION AND EXPERIENCE

• A minimum of 7+ years of experience applying learning and development programs, with a strong track record of enabling commercial capability growth.
• Bachelor's degree in marketing, Business, Education, or a related field; advanced degree or certifications in Learning & Development or Sales preferred.
• Experience in sales, key account management, marketing, preferably in the animal health or human health sector an advantage.
• Exceptional communication, stakeholder engagement, and facilitation skills, with the ability to influence and partner effectively with senior marketing and commercial leaders.
• Strong understanding of modern learning methodologies, adult learning principles, and commercial/marketing operations.
• Fluency in English (spoken and written) is essential.
• Must hold a current passport and valid driver’s license and be open to international travel as required.

TECHNICAL SKILLS REQUIREMENTS

• Expertise in Learning & Development design and deployment, including instructional design methodologies and adult learning principles
• Proven experience in commercial field, preferably in the field of veterinary medicine or human pharmaceuticals
• Strong project, program, and change management skills
• Advanced communication and influence capabilities
• Passion for learning and development
• Ability to explain theory in a practical way, using own experience
• Data-driven decision-making, learning analytics and evaluation methodologies expertise (Kirkpatrick Model, ROI analysis, learning transfer measurement)
• Demonstrated ability to deliver measurable results
• Highly skilled in prioritizing and managing multiple concurrent initiatives
• Exceptional networking and relationship-building skills
• Deeply customer- and learner-centric approach
• Proficiency in learning technologies, including LMS and LXP administration, authoring tools, virtual classroom platforms, and learning analytics tools
• Technology literacy for L&D applications, including emerging technologies (AI-enabled learning tools, microlearning platforms, mobile learning solutions)

PHYSICAL POSITION REQUIREMENTS

The role is office based and the successful candidate will be required to be office based 2/3 days a week. Zoetis supports a hybrid work environment. Full time

At Zoetis, our purpose is to nurture our world and humankind by advancing care for animals. As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock. We know our people drive our success. Our award-winning culture, built around our Core Beliefs, focuses on our colleagues’ careers, connection and support. We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well‑being in every sense, from health and financial wellness to family and lifestyle resources.