Golf Relations Officer

Orchid Country Club; Região Norte; Vor Ort; BRL 20.000 - 33.000; Vollzeit

Zusammenfassung

Orchid Country Club in Região Norte, Brazil, seeks a friendly front desk associate to manage daily golf counter operations, register golfers, process bookings, and handle payments. You will ensure accurate recording of transactions and greeting guests with professional service.

Responsibilities include responding to calls and emails, verifying handicaps, supporting events, and keeping the reception area organized.

Qualifikationen

• Secondary education or higher is required.
• English plus another language is preferred.
• Must be service oriented with strong people skills.

Aufgaben

• Manage day-to-day front desk operations at the golf counter.
• Register golfers and process tee-time bookings and cancellations.
• Handle payments for golf and related services.
• Respond promptly to calls, emails, and walk-in inquiries.
• Verify and record golfers' handicap details as required.
• Maintain daily play, bookings, and financial records.
• Update social media about weather-related suspensions and resumptions.
• Provide admin support and assist in event coordination when needed.
• Keep reception area neat and stocked with materials.
• Support other golf operations and perform ad hoc duties.

Kenntnisse

Service oriented

Interpersonal skills

Bilingual (English + another language)

Ausbildung

Secondary education or higher

Jobbeschreibung

Responsibilities (Includes but not limited to):

• Manage the day-to-day front desk operations, including opening and closing of the golf counter
• Register golfers and process bookings, tee‑time reservations, and cancellations accurately
• Handle payments for golf, and other golf-related services
• Respond promptly and courteously to phone calls, emails, and walk‑in inquiries
• Verify and record golfers’ handicap details as required
• Maintain accurate records of daily play, bookings, and financial transactions
• Update social media platform on suspension and resumption of play during inclement weather
• Provide administrative support and assist in event coordination when needed
• Ensure the reception area is neat, professional, and stocked with relevant materials (scorecards, registration forms, etc.)
• Support other golf operations and perform ad hoc duties as assigned.

Entry Requirements:

• Secondary and above with minimum 1 year of relevant work experience
• Conversant in English and one other language
• Service-oriented with good interpersonal skills
• Able to work on shifts, weekends and public holidays