Global IT Support Specialist

Playtech; São Paulo; Híbrido; BRL 40.000 - 60.000; Tempo integral

Resumo da oferta

A leading technology company is seeking a Global IT Support Specialist to join their dynamic team. This role involves providing tier 1-2 support, troubleshooting network issues, and maintaining IT assets. The ideal candidate will have strong knowledge of Windows 11 and experience in cloud solutions. Playtech values a collaborative and inclusive work environment, offering flexibility and opportunities for professional growth.

Serviços

Work-life balance

Flexible work

Fun company events

Qualificações

• 2-3 years experience with Windows 11.
• Knowledge of cloud solutions like Office365 and Azure.

Responsabilidades

• Provide tier 1-2 support for end users.
• Troubleshoot network issues and maintain IT assets.
• Contribute to corporate IT documentation.

Conhecimentos

Windows 11

Computer Hardware

TCP/IP

Network elements

MacOS

Cloud solutions

Descrição da oferta de emprego

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About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining gaming experience.

Playtech is the gaming industry's leading technology company delivering business intelligence-driven gaming software, services, content, and platform technology across the industry. Read more about who we are and what we do here: www.playtechpeople.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech’s overall commitment to responsible business practices.

Ready to level up your career?

Playtech‘s IT unit is looking for a self-motivated Global IT Support Specialist with ability to prioritize tasks, learn and adopt new technologies.

Job Description

Your influential mission. You will...

• Be part of global IT team and participate in company wide projects.
• Provide tier 1-2 support for end users on local and remote sites.
• Work with service desk ticketing system.
• Track and Keep IT assets inventory up-to-date.
• Be responsible for installation, administration, maintenance and troubleshooting of windows/mac and mobile devices.
• Troubleshoot network issues.
• Contribute to corporate IT wiki portal

Qualifications

Components for success. You...

• Have excellent knowledge of Windows 11 and– at least 2-3 years’ experience
• Understand Windows based client environments (Active Directory, GPO's, SCCM/ MDT installations, Windows update, etc.)
• Know in practice what is Computer Hardware and Maintenance
• Understand TCP/IP, Network elements and services, Wireless and VPN environments
• Contribute to Documentation, KB, manuals, monitoring
• Knowledge of MacOS operating systems and JAMF management
• Knowledge and experience in cloud solutions (Office365, Azure)

Thrive in a culture that values...

• Professional challenges
• Initiative-taking and confident approach at the workplace
• Active lifestyle and mental well-being
• Work-life balance, flexibility and hybrid work
• Fun and engaging company events

Additional Information

GLOBAL IT TEAM:

Are you ready to collaborate with talented professionals from New York to Manila? Our dynamic team spans the globe, working together across Infra, Networking, Security, and HR.

Challenge Yourself: Continuously test and expand your skills in a supportive environment.

Grow Your Knowledge: Immerse yourself in the workings of a global enterprise.

Make an Impact: Your contributions are valued and essential to our success.

Be a part of something bigger. You matter here!

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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