(Chinese and English) Customer Support Consultant, emails/live chats (Remote)

SupportYourApp; São Paulo; Teletrabalho; USD 30.000 - 45.000; Tempo integral

Resumo da oferta

A global leader in outsourced customer support seeks a Customer Support Consultant to provide exceptional service in a remote, multicultural environment. Ideal candidates are native Chinese and English speakers with customer support experience. Join us to make a difference!

Serviços

Flexible Schedules

Competitive USD Pay

Bonuses

Supportive Environment

Qualificações

• At least 6 months of customer support experience.
• Native Chinese and English speakers (B2 level).

Responsabilidades

• Provide exceptional support via emails and live chats.
• Build positive relationships with customers.
• Stay updated with the latest technology.

Conhecimentos

Customer Support

Communication

Relationship Building

Ferramentas

CRM Systems

Descrição da oferta de emprego

(Chinese and English) Customer Support Consultant, emails/live chats (Remote)

Join our team as a Customer Support Consultant and thrive in a multicultural, multilingual environment while working remotely. Provide exceptional support via emails and live chats, build positive relationships with customers, and stay updated with the latest technology. Ideal candidates have at least 6 months of customer support experience, are native Chinese and English speakers (B2 level), and have a personal laptop with stable internet. Experience with CRM systems or in crypto/finance is a plus. We offer flexible schedules, remote work, competitive USD pay, bonuses, and a supportive environment. SupportYourApp is a global leader in outsourced customer support, serving clients in over 30 countries. Apply with your CV in English and join us in providing top-tier support.