Fse - Field Service Engineering

Danaher Corporation; Brasil; Presencial; BRL 90 000 - 130 000; Tempo integral

Resumo da oferta

Beckman Coulter Diagnostics, uma empresa operada pelo Danaher, está recrutando um Field Service Engineer (FSE) para atuar presencialmente em Sorocaba, SP.

O profissional será responsável por serviços técnicos preventivos e corretivos em clientes, com foco em IVD, liderando atividades e garantindo a satisfação do cliente, com disponibilidade para viagens e inglês avançado.

Qualificações

• Diploma de engenharia ou equivalente.
• Experiência >5 anos em serviços técnicos (IVD) ou indústria similar.
• Inglês avançado; português brasileiro nativo.

Responsabilidades

• Atuar como elo de contato com o cliente, liderando equipes para alcançar resultados.
• Gerenciar demandas versus prioridades e planejar ações que melhorem as métricas de serviço.
• Suportar o negócio de serviço, orçamentos, horas extras, peças, viagens e despesas.

Conhecimentos

Inglês avançado

Português nativo

Formação académica

Engenharia ou equivalente

Descrição da oferta de emprego

FSE - Field Service Engineering

Descrição do Emprego - FSE - Field Service Engineering

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Field Service Engineering T4 is responsible for is responsible for delivering services to our customers, performing preventive and corrective technical services in line with good maintenance practices, the FSE has an important role in delivering results within business expectations, as well as leading the installed base assigned to him/her for excellence in performance, the FSE is the strongest link between the real needs of customers and Beckman Coulter organization, act as a business partner, leadership is essential in maintaining a high level of satisfaction and meeting customer needs.

This position reports to the Field Service Coordinator SP+ and is part of Service Brasil located in Sorocaba – SP and will be an on-site role. working exclusively within one of the company's most important clients as a Resident Engineer

In this role, you will have the opportunity to:

• Customer facing role and relationship. Lead as a team member and in partnership with their peers and the entire organization to achieve results.
• Act as a role model in how to better serve customers, Manage demands versus priorities, also lead plans that impact on service metrics in the pursuit of continuous improvement.
• Support the service business, execute the budget premises, overtime, spare parts consumption, travel and expenses, all Beckman Coulter resources, and key metrics performance.

The essential requirements of the job include:

• degree in Engineering or similar, Experience >5 years in technical services (IVD) or similar industry.
• Proven experience with hands-on Service, pre and post installation, on field and remotely, Skill with processes and KPIs, lead execution of action plans for deviations
• Advanced in English, native speaker of Brazilian Portuguese.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Available for travelling >40% of worktime, be on site with customers.
• Must have a valid driver’s license with an acceptable driving record

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info .

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com .