Field Service Specialist

131 Salesforce Tecnologia, Ltda.; São Paulo; Presencial; BRL 300 000 - 420 000; Tempo integral

Resumo da oferta

131 Salesforce Tecnologia, Ltda. invites you to join as a Field Service Consultant, leading complex deals and translating business needs into Salesforce Field Service architectures and roadmaps for large clients in Brazil.

You will drive technical designs, run discovery sessions, present to executives, and champion AI-enabled scheduling and asset management to deliver measurable value. This role requires deep enterprise pre-sales experience and a strong track record with field service

Qualificações

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture with a focus on field service, asset management, or mobile workforce solutions.
• Bachelor's degree or equivalent practical experience in CS/Engineering/IS or related field.
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration.
• Proven ability to architect and present end-to-end solution designs for complex deployments.
• Experience leading technical discovery sessions and translating business requirements into roadmaps.

Responsabilidades

• Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
• Understands market landscape and architecture to position Salesforce Field Service as the best fit.
• Provides actionable technical recommendations to drive usage at scale in production.
• Leads design sessions, documenting workflows and architectures aligned with client objectives.
• Builds credibility with clients and account partners through discovery calls.
• Presents executive-level product demonstrations to key stakeholders.

Conhecimentos

Salesforce Field Service

Scheduling optimization

Mobile capabilities

Asset management configuration

End-to-end solution design

Technical discovery sessions

Executive presence

Technical due diligence

APIs / Middleware / IoT

Field service industry knowledge

Agentforce familiarity

Enterprise pre-sales experience

Formação académica

Bachelor's degree or equivalent practical experience

Ferramentas

APIs

Middleware

IoT

Descrição da oferta de emprego

Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview

The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision - translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies. This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating its value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.

Key Responsibilities

• Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.
• Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.
• Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.
• Leads technical design sessions, designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.
• Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.
• Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.
• Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.
• Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.

Job Qualifications

• Required 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
• Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration
• Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
• Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
• Strong executive presence - comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
• Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles
• Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
• Experience in competitive positioning and understanding of the field service technology landscape
• Preferred Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect)
• Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar)
• Experience working in or alongside a customer success, professional services, or consulting capacity
• Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation
• Track record of developing customer champions and technical trust-based relationships in enterprise accounts

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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