Solution Architect

131 Salesforce Tecnologia, Ltda.; Brasil; Teletrabalho; BRL 240 000 - 420 000; Tempo integral

Resumo da oferta

Salesforce is seeking a Technical Architect to lead end-to-end Salesforce Marketing Cloud projects, conducting discovery sessions, designing technical solutions, and ensuring alignment with client requirements. You will implement across Marketing Cloud modules, integrate via APIs, and collaborate with stakeholders to deliver high-quality results.

Strong knowledge of AMPscript/SSJS, Data Cloud, and Marketing Cloud tools is essential, along with excellent communication.

Qualificações

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience with Salesforce Marketing Cloud implementation and customization.
• Strong client-facing communication and ability to explain complex concepts.
• Familiarity with Agile or hybrid project delivery methodologies.

Responsabilidades

• Lead discovery sessions and design workshops to capture client needs.
• Implement solutions across Salesforce Marketing Cloud including Journey Builder and Email Studio.
• Integrate Marketing Cloud with external systems via APIs and scripting.
• Communicate technical concepts clearly to technical and non-technical audiences.
• Build trusted client relationships and identify opportunities for engagement.

Conhecimentos

AMPscript

SSJS

APIs

Salesforce MC

Data Cloud

Journey Builder

Automation Studio

Formação académica

Bachelor’s degree in Computer Science, IT, or related field

Ferramentas

MuleSoft

ETL

Email Studio

Journey Builder

Automation Studio

Data Cloud

Descrição da oferta de emprego

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description Work as a Technical Architect on Salesforce Marketing Cloud projects, delivering end-to-end solutions that meet client requirements. Lead discovery sessions and design workshops to capture client needs and translate them into technical designs. Implement solutions across Salesforce Marketing Cloud, including Journey Builder, Email Studio, Mobile Studio, Marketing CLoud Advanced, Marketing Cloud Personalization/Salesforce Personalization, Data Cloud and Intelligence Integrate Salesforce Marketing Cloud with external systems and platforms using APIs, custom scripts (e.g., AMPscript, SSJS), and tools like MuleSoft or custom ETL solutions. Client Engagement: Partner with stakeholders to ensure the delivery of high-quality technical solutions aligned with client expectations. Communicate complex technical concepts in a clear and concise manner to both technical and non-technical audiences. Build trusted relationships with clients, ensuring satisfaction and identifying opportunities for further engagement. Technical Expertise: Experience with Salesforce Marketing Cloud, including implementation, configuration, and custom development. Strong knowledge of Marketing Cloud tools such as Email Studio, Journey Builder, Automation Studio, Data Cloud and/or Personalization Experience with scripting languages (AMPscript, SSJS) and integrating Marketing Cloud with other systems via APIs. Client Focus: Strong communication and interpersonal skills, with the ability to build trust with both internal teams and external clients. Ability to manage and prioritize multiple client engagements effectively. Education and Experience: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Preferred Qualifications Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Email Specialist, Marketing Cloud Admin, Marketing Cloud Consultant,Marketing Cloud Personalization...). Familiarity with Agile or hybrid project delivery methodologies. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. 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