Field Service Engineer - On site

Sartorius; São Bernardo do Campo; Presencial; BRL 60.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa global, atuando na área da saúde, está em busca de um Field Service Engineer para atuar em São Bernardo do Campo. O candidato será responsável por oferecer suporte técnico e garantir a satisfação do cliente, realizando manutenção e instalação de equipamentos. Com benefícios atrativos, a posição oferece oportunidades de crescimento e desenvolvimento em um ambiente dinâmico.

Serviços

Seguro de saúde

Vale alimentação

Acesso a academia

Vale transporte

Projeto de bem-estar

Qualificações

• Mínimo 2 anos de experiência comprovada em serviço de campo.
• Habilidade para testar, reparar e prestar serviços em equipamentos técnicos.
• Boa comunicação em inglês, falado e escrito.

Responsabilidades

• Prestar suporte ao cliente durante visitas a campo.
• Gerenciar instalação, reparo e manutenção no local.
• Produzir relatórios de serviço detalhados e em tempo hábil.

Conhecimentos

Orientação ao cliente

Trabalho em equipe

Familiaridade com ferramentas móveis

Capacidade de solucionar problemas

Formação académica

Diploma técnico ou engenharia em Eletrônica/Automação ou mecatrônica

Descrição da oferta de emprego

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The Field Service Engineer will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Grow With Us- Your Responsibilities & Tasks

• Provide service and customer support during field and inhouse visits or dispatches
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Ensure the timely and correct documentation of processes
• Operate vehicle in a safely manner and use field automation systems
• Follow all company's filed procedures and protocols
• Cooperate with technical team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations / briefings
• Contact customers concerning processes of the customer file
• Build positive relationships with customers
  
  

What Will Convince Us- Qualification & Skills

• Required graduation technical or engineering degree on Electronics/electrical, Automation or mechatronics.
• Minimum 2 years of proven field service experience
• Ability to troubleshoot, test, repair and service technical equipment
• Ability to work flexible shifts and to adapt to changing work schedules
• High customer orientation
• Team spirit
• Familiarity with mobile tools and applications
• Good command of spoken and written English
  
  

What We Offer

Working Conditions: CLT for an indefinite period.

Working Hours: Monday to Friday from 8 am to 5 pm with a 1-hour break.

Current Benefits: Health Insurance, family plan, SESC, Life Insurance, Meal/Food Voucher, Access to Gym pass/Well hub, Transportation Voucher, Dental Care (optional).

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at [e-mail]

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.

www.sartorius.com/careers

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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