Event Analyst

Jobtailor; São Paulo; Presencial; BRL 40 000 - 70 000; Tempo integral

Resumo da oferta

Jobtailor in São Paulo seeks a travel logistics coordinator to manage end-to-end travel for event guests, from tickets to accommodations and on-site support.

You will serve as the main contact for speakers and VIPs, coordinate flights and hotel rooming lists, and ensure cost-efficiency and accuracy in logistical operations for international guests.

Qualificações

• Bachelor's degree completed or in progress in Tourism, Public Relations, Executive Secretariat, Events, or related fields.
• Experience in travel agencies or customer service (corporate travel/events) is required.
• Proficiency with data management tools and spreadsheets.
• Intermediate English.
• Availability to travel.
• Fluent English and/or advanced Spanish (for serving international guests).
• Specific experience serving healthcare professionals (doctors, speakers).
• Knowledge and application of AI tools and solutions.

Responsabilidades

• Ensure excellence in the logistical journey of event guests.
• Manage everything from issuing tickets and arranging accommodations to providing support during travel.
• Serve as the primary point of contact for speakers and VIP guests.
• Ensure accuracy in service and efficiency in managing logistical costs.
• Establish airfare caps and draft the initial contact letter.

Conhecimentos

English proficiency

Spanish proficiency

Travel industry experience

Data management

Spreadsheets

Attention to detail

Formação académica

Bachelor's degree in Tourism/PR/Secretariat/Events or related fields

Ferramentas

AI tools

Descrição da oferta de emprego

Responsibilities

• Ensure excellence in the logistical journey of event guests
• Manage everything from issuing tickets and arranging accommodations to providing support during travel
• Serve as the primary point of contact for speakers and VIP guests
• Ensure accuracy in service and efficiency in managing logistical costs
• Establish airfare caps and draft the initial contact letter
• Issue flights according to the dates provided by guests and their activities
• Enter flight details into IW
• Send voucher and e‑ticket to the guest
• Complete the rooming list according to dates and room categories
• Charge for extra nights or rate differences when necessary
• Issue travel insurance for international guests
• Make flight changes if requested by the guest or by the scientific committee
• Reconcile the rooming list with the hotel
• Coordinate transfers in and out together with the transfer department
• Verify final hotel billing/closeout
• Issue air tickets for the team

Requirements

• Bachelor's degree completed or in progress in Tourism, Public Relations, Executive Secretariat, Events, or related fields
• Previous experience in travel agencies or customer service (focus on corporate travel/events)
• Proficiency with data management tools and spreadsheets
• Intermediate English
• Availability to travel
• Fluent English and/or advanced Spanish (for serving international guests)
• Specific experience serving healthcare professionals (doctors, speakers)
• Knowledge and application of AI tools and solutions