Daraz LK-Emerging Key Account Manager-General Merchandise

Alibaba; Colombo; Híbrido; BRL 90 000 - 150 000; Tempo integral

Resumo da oferta

Alibaba in Paraná seeks an Account Manager to grow a portfolio of emerging general merchandise accounts, driving revenue, listings, and market presence.

You will onboard new brand partners, coordinate with cross-functional teams, and develop joint business plans and promotional calendars to accelerate growth. Strong English, analytics, and Excel skills are required; travel may be needed.

Qualificações

• Diploma or Bachelor's degree in Business Administration; a Bachelor's degree is an added advantage.
• 2-3 years of experience in account management, B2B sales, business development, or trade marketing within general merchandising, retail, e-commerce, or marketplace environments.
• Familiarity with general merchandise categories and multi-category account management.
• Understanding of e-commerce platforms, marketplace seller operations, and online trade fundamentals.
• Strong communication, negotiation, and presentation skills in English; additional languages are a plus.
• Good analytical skills with the ability to interpret sales data and prepare clear reports.
• Proficiency in Microsoft Excel, PowerPoint, and CRM or sales reporting tools.
• Willingness to travel for customer meetings, market visits, and business reviews as required.

Responsabilidades

• Manage and develop a portfolio of emerging general merchandise accounts, ensuring consistent growth in revenue, product listings, and market presence.
• Identify and onboard new brand partners, sellers, and distributors with high growth potential in general merchandise categories.
• Build strong working relationships with account stakeholders including buyers, brand managers, and operations contacts.
• Develop and execute account growth plans, joint business plans, and promotional calendars tailored to emerging accounts.
• Coordinate with category, marketing, supply chain, and operations teams to ensure smooth onboarding, product launches, and order fulfillment.
• Support commercial negotiations on pricing, trade terms, promotional support, and service levels within approved guidelines.
• Track sales performance, inventory, and promotional results; prepare regular account reviews and growth reports.
• Identify opportunities for range expansion, cross-category selling, and improved account profitability.
• Resolve day-to-day customer issues and ensure a high level of service and responsiveness.

Conhecimentos

Account Management

B2B Sales

Business Development

Trade Marketing

Formação académica

Diploma in Business Administration

Bachelor’s degree in Business Administration

Ferramentas

CRM

Excel

PowerPoint

Sales Reporting Tools

Descrição da oferta de emprego

Account Management Responsibilities

• Manage and develop a portfolio of emerging general merchandise accounts, ensuring consistent growth in revenue, product listings, and market presence.
• Identify and onboard new brand partners, sellers, and distributors with high growth potential in general merchandise categories.
• Build strong working relationships with account stakeholders including buyers, brand managers, and operations contacts.
• Develop and execute account growth plans, joint business plans, and promotional calendars tailored to emerging accounts.
• Coordinate with category, marketing, supply chain, and operations teams to ensure smooth onboarding, product launches, and order fulfillment.
• Support commercial negotiations on pricing, trade terms, promotional support, and service levels within approved guidelines.
• Track sales performance, inventory, and promotional results; prepare regular account reviews and growth reports.
• Identify opportunities for range expansion, cross-category selling, and improved account profitability.
• Resolve day-to-day customer issues and ensure a high level of service and responsiveness.

Position Requirement

• Diploma or Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. A Bachelor's degree is an added advantage.
• 2-3 years of experience in account management, B2B sales, business development, or trade marketing within general merchandising, retail, e-commerce, or marketplace environments.
• Familiarity with general merchandise categories and multi-category account management.
• Understanding of e-commerce platforms, marketplace seller operations, and online trade fundamentals.
• Strong communication, negotiation, and presentation skills in English; additional languages are a plus.
• Good analytical skills with the ability to interpret sales data and prepare clear reports.
• Proficiency in Microsoft Excel, PowerPoint, and CRM or sales reporting tools.
• Willingness to travel for customer meetings, market visits, and business reviews as required.