Daraz LK-Key Account Manager-Electronics

Alibaba; Colombo; Presencial; BRL 60 000 - 100 000; Tempo integral

Resumo da oferta

Alibaba in Colombo, Paraná, Brazil seeks a results-driven Key Account Manager to grow electronics retail partnerships. You will manage strategic accounts, develop plans aligned with customer objectives, and coordinate with sales, marketing, and supply chain to ensure product availability and timely launches.

You will build relationships with buyers and decision-makers across retail, distribution, and e-commerce channels.

Qualificações

• 2–3 years in key account management or related sales roles.
• Knowledge of electronics retail channels and market dynamics.
• Strong communication, negotiation, and presentation skills in English.
• Proficiency with Excel, PowerPoint, and CRM tools.

Responsabilidades

• Manage a portfolio of electronics accounts with focus on sales performance, service delivery and customer satisfaction.
• Develop and execute account plans aligned with customer objectives and company revenue targets.
• Build and maintain relationships with buyers, category managers and decision-makers across retail, distribution and e-commerce partners.
• Identify opportunities for new product listings, range expansion and promotional campaigns.
• Coordinate with cross-functional teams to ensure product availability and timely launches.
• Negotiate pricing, trade terms, and annual agreements within guidelines.
• Track performance and provide regular reports to stakeholders.
• Resolve customer issues related to orders, deliveries, returns and product info.
• Support senior leadership in strategic initiatives and business development.

Conhecimentos

Account management

B2B sales

Trade marketing

Business development

Communication

Negotiation

Presentation

CRM

Excel

PowerPoint

Travel

English

Formação académica

Bachelor's or Diploma in Business/Marketing/Engineering

Ferramentas

CRM software

Microsoft Excel

PowerPoint

Descrição da oferta de emprego

• Manage a portfolio of key electronics accounts, ensuring consistent sales performance, service delivery, and customer satisfaction.
• Develop and execute account plans that align with customer objectives and company revenue targets.
• Build and maintain strong working relationships with buyers, category managers, and decision-makers at retail, distribution, and e-commerce partners.
• Identify business opportunities for new product listings, range expansion, promotional campaigns, and market share growth.
• Coordinate with category, marketing, supply chain, and operations teams to ensure product availability, timely launches, and smooth order fulfillment.
• Negotiate pricing, trade terms, promotional support, and annual agreements within approved guidelines.
• Track sales performance, inventory levels, and market trends; prepare regular reports and business reviews for internal and external stakeholders.
• Resolve customer issues and queries related to orders, deliveries, returns, and product information.
• Support senior leadership in strategic account initiatives and new business development activities.

Position Requirement

• Diploma or bachelor's degree in business administration, Marketing, Engineering, or a related field. A bachelor's degree is an added advantage.
• 2-3 years of experience in key account management, B2B sales, trade marketing, or business development within electronics, consumer durables, telecom, or related retail industries.
• Familiarity with electronics product categories, market dynamics, and channel structures including retail, distribution, and e-commerce.
• Good understanding of sales planning, promotional execution, and trade marketing fundamentals.
• Strong communication, negotiation, and presentation skills in English; additional languages are a plus.
• Proficiency in Microsoft Excel, PowerPoint, and CRM or sales reporting tools.
• Willingness to travel for customer meetings, trade events, and market visits as required.