Daraz LK - Commercial-Business Development Executive-LK

Alibaba; Colombo; Presencial; BRL 24 000 - 36 000; Tempo integral

Resumo da oferta

Alibaba in Paraná, Brazil is seeking an entry-level Business Development support to assist onboarding, policy guidance, and seller operations. The role involves coordinating documentation, training, and day-to-day seller support across internal teams to drive partner success.

Ideal candidates hold a related diploma, have strong English communication, and are highly organized with a willingness to learn and work in a team environment.

Qualificações

• Diploma or equivalent in business, marketing, e-commerce, IT, or related field.
• Fresh graduates welcome to apply.
• Less than 1 year of relevant experience in business development, sales support, customer service, e-commerce, or marketplace operations.
• Strong communication and interpersonal skills in English; additional languages a plus.
• Excellent organizational skills with attention to detail and ability to multitask.

Responsabilidades

• Identify, outreach, and onboard new sellers and brand partners to the marketplace.
• Explain marketplace policies, processes, seller tools, and value propositions to prospective partners.
• Coordinate onboarding documentation, account setup, catalog uploads, and training sessions for new sellers.
• Support day-to-day seller operations including order tracking, listing issues, account queries, and basic troubleshooting.
• Help prepare seller performance reports, onboarding dashboards, and business development trackers.
• Assist in planning and executing seller engagement activities, webinars, and training programs.
• Collaborate with internal teams including category management, marketing, logistics, payments, and customer support to resolve seller issues.
• Monitor seller activity and flag opportunities or risks to the business development manager.
• Maintain accurate records of seller communications, pipeline status, and account updates in CRM or internal systems.
• Learn marketplace platform tools, policies, and best practices to provide accurate guidance to sellers.

Conhecimentos

Communication skills

Interpersonal skills

Organizational skills

Teamwork

Willingness to learn

Attention to detail

Formação académica

Diploma or equivalent in Business, Marketing, E-commerce, IT or related field

Ferramentas

Microsoft Excel

Microsoft Word

PowerPoint

Email tools

Descrição da oferta de emprego

• Support the identification, outreach, and onboarding of new sellers and brand partners to the marketplace.
• Assist in explaining marketplace policies, processes, seller tools, and value propositions to prospective partners.
• Coordinate onboarding documentation, account setup, catalog uploads, and training sessions for new sellers.
• Support day-to-day seller operations including order tracking, listing issues, account queries, and basic troubleshooting.
• Help prepare seller performance reports, onboarding dashboards, and business development trackers.
• Assist in planning and executing seller engagement activities, webinars, and training programs.
• Collaborate with internal teams including category management, marketing, logistics, payments, and customer support to resolve seller issues.
• Monitor seller activity and flag opportunities or risks to the business development manager.
• Maintain accurate records of seller communications, pipeline status, and account updates in CRM or internal systems.
• Learn marketplace platform tools, policies, and best practices to provide accurate guidance to sellers.

Position Requirement

• Diploma or equivalent qualification in Business, Marketing, E-commerce, Information Technology, or a related field. Fresh graduates are welcome to apply
• Less than 1 year of professional experience in business development, sales support, customer service, e-commerce, or marketplace operations.
• Basic understanding of e-commerce, online marketplaces, and digital business models.
• Good communication and interpersonal skills in English; additional languages are a plus.
• Strong organizational skills with attention to detail and ability to handle multiple tasks.
• Proficiency in Microsoft Excel, Word, PowerPoint, and email-based communication.
• Comfortable using digital tools, dashboards, and seller platforms.
• Positive attitude, willingness to learn, and ability to work in a team.