Customer Service Representative

Jobtailor; Vila Velha; Presencial; BRL 36 000 - 60 000; Tempo integral

Resumo da oferta

Jobtailor in Vila Velha, ES, Brazil, is seeking a customer support specialist to assist customers by phone, chat, or email with empathy and promptness. You will help resolve inquiries and record information accurately in our system.

This role rewards curiosity, active listening, and teamwork, with a strong focus on meeting targets and delivering excellent service with a proactive, detail‑oriented mindset.

Qualificações

• Excellent verbal and written communication.
• Active listening and empathy.
• Curiosity to understand the customer and exceed expectations.
• Teamwork and collaboration.
• Attention to detail, proactivity, and adaptability.
• Results oriented mindset.

Responsabilidades

• Assist customers by phone, chat, or email with empathy and promptness.
• Help resolve inquiries and provide the best solutions.
• Record information in the system with attention to detail.
• Work toward targets with a results‑oriented focus (full support provided!).

Conhecimentos

Verbal communication

Written communication

Active listening

Empathy

Curiosity

Teamwork

Collaboration

Attention to detail

Proactivity

Adaptability

Results oriented

Descrição da oferta de emprego

Responsibilities

• Assist customers by phone, chat, or email with empathy and promptness.
• Help resolve inquiries and provide the best solutions.
• Record information in the system with attention to detail.
• Work toward targets with a results‑oriented focus (full support provided!).

Requirements

• Good verbal and written communication
• Active listening and empathy
• Curiosity to understand the customer and exceed expectations
• Teamwork and collaboration
• Attention to detail, proactivity, and adaptability
• Results-oriented mindset

Soft Skills

• verbal communication
• written communication
• active listening
• empathy
• curiosity
• teamwork
• collaboration
• attention to detail
• proactivity
• adaptability