CRM Analyst

Joom Pulse; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa inovadora no setor de tecnologia está em busca de um Analista de CRM proativo e orientado a dados. O candidato ideal desenvolverá campanhas de marketing focadas na personalização e automação, otimizando a aquisição e conversão de leads. Oferecemos um pacote de compensação competitivo, horários flexíveis e benefícios de saúde abrangentes, além de um ambiente de trabalho colaborativo e oportunidades de crescimento profissional.

Serviços

Seguro saúde estendido

Alimentação diária

Flexibilidade nas horas de trabalho

30 dias de licença anual

Oportunidades de promoção

Qualificações

• Experiência comprovada em marketing CRM ou geração de leads.
• Fluência em inglês e português necessária.
• Experiência prática com canais de outbound e automação.

Responsabilidades

• Desenvolver e executar campanhas de marketing CRM com base em dados dos usuários.
• Gerir campanhas de Email e WhatsApp.
• Seguir, analisar e otimizar o desempenho das campanhas.

Conhecimentos

Análise de Dados

Comunicação

Automação de Marketing

Ferramentas

HubSpot

Kommo

Descrição da oferta de emprego

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JoomPulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential and explore profitable ways to expand your business. Joom Pulse helps make e-commerce data easy to understand and efficient for all sellers.

Joom Pulse is one of the key businesses of Joom, international group of e-commerce companies that was founded in 2016 in Latvia. Joom also includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany, and JoomPro, a platform for cross-border wholesale trade. Joom’s offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil and Portugal. Joom Group has HQ in Lisbon, Portugal.

We are looking for a proactive, data-driven CRM Analyst to develop effective cold outreach campaigns and sequences (both e-mail and WhatApp) using personalization and automation.

Responsibilities

• Develop and execute CRM marketing campaigns based on user data (product behavior, participation in conversion mechanics like demo or webinar etc.)
• Manage cold outreach Email and WhatsApp campaigns
• Constantly test hypotheses on lead acquisition, lead conversion, product usage increase, self-service sales
• Track, analyze, and optimize campaign performance, keep the docs on all active and past campaigns and hypotheses
• Develop database providers within our target segments
• Collaborate with content creation, growth and product teams in creating campaigns and aligning outreach efforts with business objectives

Requirements

• Proven experience in CRM marketing or outbound lead generation (preferably within SaaS data platforms focused on small and medium-sized businesses)
• Proficiency with HubSpot, Kommo, or similar platforms
• Hands-on experience with outbound channels (cold emailing/WhatsApp Business), automation and personalization
• Strong analytical skills to measure and optimize campaign performance
• Solid understanding of key CRM marketing metrics
• Excellent communication skills and ability to craft compelling outreach messages or create specifications on such
• Fluent English and Portuguese

We offer

• Compensation package: base salary and performance-based bonuses, CLT employment
• Office-first: flexible hours with a possibility to work remotely 52 days per year, and 30 days of paid annual leave
• Care & Wellbeing: extended health insurance for the employees, their spouses, and children (including dental care), transportation and daily meal allowance, and 100% paid sick leave
• Team & Growth: collaboration with colleagues across Portugal, Brazil, Latvia and China, with opportunities for promotions, professional trainings, and English courses
• Community & Engagement: annual team building activities, knowledge-sharing workshops, and a strong sense of team work

Before applying for the above position please review our Candidate Privacy Notice here: https://legal.joom.com/recruitment/JoomPro_Brazil_Job_Applicant_Privacy_Notice.pdf By responding to the vacancy, you acknowledge that you have read our Privacy notice.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Technology, Information and Media

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