Credit Control Officer

Tan Wei Auto Pte Ltd; Região Norte; On-site; BRL 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Career development and training

Collaborative working environment

Job summary

Tan Wei Auto Pte Ltd is seeking a detail-oriented Credit Control Officer to monitor customer accounts and ensure timely collections while maintaining strong relationships. You will follow up on overdue payments, allocate payments, and reconcile accounts with accuracy.

The role also involves documenting communications and supporting monthly reporting. Ideal candidates have 1–2 years of relevant experience, strong Excel skills, and the ability to work independently or in a team.

Qualifications

• 1–2 years of relevant experience is preferred, but fresh graduates are also encouraged to apply.
• Strong communication and negotiation skills.
• Good attention to detail and ability to follow up consistently.
• Proficient in Microsoft Office, particularly Excel.
• Able to work independently as well as within a team.
• Positive attitude, responsible, and results-oriented.

Responsibilities

• Monitor customer accounts.
• Follow up with customers regarding overdue payments and payment arrangements.
• Contact customers via phone, email, and other communication channels to facilitate timely collections.
• Allocate and reconcile customer payments accurately.
• Monitor accounts receivable balances.
• Investigate and resolve billing, payment, and account discrepancies.
• Escalate long-outstanding or problematic accounts to management.
• Maintain accurate records of customer communications and collection activities.
• Assist with monthly reporting and other credit control duties as required.

Skills

Credit control

Communication

Negotiation

Attention to detail

Teamwork

Tools

Microsoft Excel

Microsoft Office

Job description

About the role

A detail-oriented and responsible Credit Control Officer role responsible for monitoring customer accounts, following up on outstanding payments, and ensuring timely collection of receivables while maintaining good customer relationships.

Key responsibilities

• Monitor customer accounts.




• Follow up with customers regarding overdue payments and payment arrangements.




• Contact customers via phone, email, and other communication channels to facilitate timely collections.




• Allocate and reconcile customer payments accurately.




• Monitor accounts receivable balances.




• Investigate and resolve billing, payment, and account discrepancies.




• Escalate long-outstanding or problematic accounts to management.




• Maintain accurate records of customer communications and collection activities.




• Assist with monthly reporting and other credit control duties as required.

About you

• 1–2 years of relevant experience is preferred, but fresh graduates are also encouraged to apply.




• Strong communication and negotiation skills.




• Good attention to detail and ability to follow up consistently.




• Proficient in Microsoft Office, particularly Excel.




• Able to work independently as well as within a team.




• Positive attitude, responsible, and results-oriented.

Benefits

• Competitive salary and benefits package.




• Opportunities for career development and training.




• Supportive and collaborative working environment.