Commercial Specialist

Quectel; Campinas; On-site; BRL 90,000 - 140,000; Full time

Benefits offered by this job

Annual performance bonus

Meal and grocery vouchers

Private health insurance

Job summary

Quectel LATAM in Manaus, Amazonas is seeking a Commercial Specialist to bridge Sales, Operations and Customers, using BI and CRM/ERP tools to drive decisions and streamline order management.

The role focuses on data-driven sales planning, accurate forecasting, and seamless execution of customer orders across LATAM markets, contributing to revenue growth and customer satisfaction.

Qualifications

• Analytical and commercial expertise essential.
• Experience with BI tools and CRM/ERP systems.
• Ability to forecast and plan sales across LATAM.
• Strong collaboration with Sales and Operations.

Responsibilities

• Partner with Sales to define analysis requirements and deliver reporting.
• Lead monthly sales forecast reviews across commercial teams.
• Develop global supply chain processes to support growth.
• Support demand forecasting and supply planning for modules and components.
• Report to Executives on delivery, revenue, and profitability.

Skills

Data Analytics

BI Tools

CRM/ERP Experience

Forecasting

Tools

Salesforce SFDC

Excel

ERP Systems

Job description

Quectel | LATAM | Manaus, Amazonas | Commercial / Sales Operations

Job Title: Commercial Specialist

Employment Type: Full-Time

Job Summary

The Commercial Specialist will serve as a key link between Sales, Operations, and Customers, leveraging advanced data analytics tools (BI) and CRM/ERP systems to drive business decisions, streamline order management, and enhance customer satisfaction. This role requires both analytical and commercial expertise, ensuring data-driven sales planning, accurate forecasting, and seamless execution of customer orders.

Key Responsibilities

• Partner closely with the Sales Department to understand analysis requirements and deliver tailored reporting and presentation strategies.
• Lead and facilitate monthly sales forecast reviews, ensuring alignment across commercial teams, assessing pipeline health, identifying risks and opportunities, and driving strategies to achieve quarterly and annual targets.
• Develop and implement global supply chain processes and strategies to support Quectel's growth and customer commitments.
• Support demand forecasting and manage supply planning to ensure uninterrupted availability of modules, antennas, and components.
• Provide reporting to the Executive team on the status of delivery, revenue, and profitability to achieve commercial and operational excellence.

Customer Relationship & Order Management

• Manage the end-to-end order process as a primary point of contact for clients — the crucial link between customers, the sales team, and internal operations, ensuring a seamless experience that drives satisfaction and loyalty.
• Service customer orders as the primary customer/site contact for assigned accounts.
• Execute Demand Planning processes: ensure customer forecasts are received regularly within agreed contractual periods, analyzed, entered into the CRM and ERP systems, and communicated to the site team.
• Create and manage sales orders in the ERP and CRM systems.
• Coordinate with internal teams — including Master Scheduling, Quality, and Warehouse — to ensure On-Time Delivery of orders.
• Understand Supply Agreement terms and ensure customers are billed appropriately for all products and services provided.
• Lead the construction, documentation, and maintenance of commercial models in SFDC, Excel, and similar data tools.
• Drive the execution of customer service contracts and warranty loading across all applicable processes, including pull-ins, push-outs, and cancellations of existing contracts.

International Trade

• Apply in-depth knowledge of international trade procedures, including Incoterms (EXW, FOB, CIF, DDP, etc.), export/import regulations, and customs clearance processes.
• Prepare and review international shipping documentation, including commercial invoices, packing lists, certificates of origin, and bills of lading/airway bills.
• Apply understanding of customs compliance requirements and import/export restrictions across key markets.

About Quectel

Quectel's passion for a smarter world drives us to accelerate IoT innovation. A highly customer-centric organization, we are an end-to-end global IoT solutions provider backed by outstanding support and services. Our global team of more than 5,800 professionals leads the way in delivering cellular, GNSS, satellite, Wi‑Fi and Bluetooth modules, high-performance antennas, value‑added services, and full turnkey offerings including ODM services and system integration.

Founded in 2010 and headquartered in Shanghai, Quectel operates regional offices, R&D centers, and technical support teams across APAC, EMEA, North America, and LATAM, serving customers worldwide with the products, supply, and support they need to bring connected devices to market faster.

Industries & Applications

Quectel's modules and antennas power innovation across a wide range of industries:

• Smart Metering & Utilities — Electricity, water, and gas metering solutions
• Asset Tracking & Logistics — Fleet management, cold chain, and supply chain visibility
• Smart Agriculture — Precision farming, greenhouse monitoring, and livestock tracking
• Smart Cities & Infrastructure — Street lighting, parking, public safety, environmental monitoring
• Industrial IoT & Automation — Predictive maintenance, factory automation, condition monitoring
• Connected Mobility & Automotive — Telematics, V2X, EV charging, micro-mobility
• Smart Home & Consumer IoT — Connected appliances, energy management, security

Why Quectel LATAM?

• Global Impact, Regional Focus — Support Quectel customers across Latin America, backed by a global organization with teams in APAC, EMEA, and North America.
• Career Growth — Mentorship, international exposure, internal mobility, and clear advancement paths within a fast-growing global organization.
• Cutting-Edge Technology — Work with the market‑leading portfolio of cellular, GNSS, Wi‑Fi/Bluetooth and satellite modules and antennas.
• Inclusive, Global Team — A multicultural workplace collaborating with IoT experts across engineering, sales, supply chain, and operations.
• Competitive base salary benchmarked to the local market
• Annual performance bonus
• Meal and grocery vouchers
• Private health insurance with no co-pay, extendable to dependents
• Life insurance and accident cover
• Paid time off plus statutory holidays, and paid parental leave per local law
• Exposure to global operations, cross-regional projects, and collaboration with HQ
• Structured onboarding and ongoing product training, with internal mobility across a global organization

Learn More

Explore products, careers, and news at www.quectel.com, or follow Quectel Wireless Solutions on LinkedIn.

Note: Responsibilities may evolve based on business priorities and market needs.

Quectel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected characteristic.