Channel Operation Specialist

Haier Brasil; São Paulo; On-site; BRL 120,000 - 180,000; Full time

Job summary

Haier Brasil is seeking a Channel Operation Specialist to develop and manage our sales channels across Brazil and Latin America, partnering with distributors, retailers, online platforms, and specialty customers.

You will drive segmentation, negotiate annual agreements, monitor credit, and design pricing and channel profitability programs while coordinating with Sales, Marketing, Finance, Product, and Branding teams to meet business objectives.

Qualifications

• Bachelor's degree in a business-related field is required.
• Experience in Channel Sales, Channel Operations, or Commercial Management (min 3 years).
• Experience in consumer electronics, home appliances, HVAC, or durable goods is preferred.
• Experience supporting Brazilian and/or Latin American markets is advantageous.
• Ability to work across different time zones and collaborate with international stakeholders.

Responsibilities

• Develop and manage channel partnerships, including distributors, retailers, online platforms, and specialty customers.
• Drive customer segmentation and lifecycle management strategies.
• Manage commercial negotiations, annual agreements, sales targets, rebates, channel fees, and pricing structures.
• Monitor customer credit, risk management, and overdue payment controls.
• Design and optimize channel structures, ensuring healthy channel coverage and minimizing channel conflicts.
• Track channel sales performance, revenue, profitability, margins, and inventory turnover.
• Develop pricing policies, incentive programs, and channel profitability initiatives.
• Manage channel-related costs, contracts, and compliance processes.
• Collaborate with Sales, Marketing, Finance, Product, and Branding teams to support business objectives.

Skills

Channel Sales

Channel Operations

Commercial Management

Education

Bachelor's degree in Business Administration / Marketing / International Trade

Job description

Join Haier Smart Home and help build one of the world's leading home appliance brands in Brazil.

We are looking for a Channel Operation Specialist to support the development and management of our sales channels across Brazil and Latin America. This professional will play a key role in channel strategy, performance management, pricing governance, profitability analysis, and cross-functional business operations.

What You'll Do

• Develop and manage channel partnerships, including distributors, retail chains, online platforms, and specialty customers.
• Drive customer segmentation and lifecycle management strategies.
• Manage commercial negotiations, annual agreements, sales targets, rebates, channel fees, and pricing structures.
• Monitor customer credit, risk management, and overdue payment controls.
• Design and optimize channel structures, ensuring healthy channel coverage and minimizing channel conflicts.
• Track channel sales performance, revenue, profitability, margins, and inventory turnover.
• Develop pricing policies, incentive programs, and channel profitability initiatives.
• Manage channel-related costs, contracts, and compliance processes.
• Collaborate with Sales, Marketing, Finance, Product, and Branding teams to support business objectives.

What We're Looking For

• Bachelor's degree in Business Administration, Marketing, International Trade, or related fields.
• Chinese/Mandarim is desirable.
• Minimum 3 years of experience in Channel Sales, Channel Operations, or Commercial Management.
• Experience in consumer electronics, home appliances, HVAC, or durable goods industries is preferred.
• Experience supporting the Brazilian and/or Latin American markets is a strong advantage.
• Ability to work across different time zones and collaborate with international stakeholders.

Haier is one of the world's leading home appliance companies, recognized globally for innovation, technology, and consumer-centric solutions. As we continue to expand our presence in Brazil, you'll have the opportunity to play a key role in shaping the future of our brand and commercial success in the market.

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