Assistente De Processos Societários (Atendimento)

Jobgether; Brasil; À distance; BRL 28 000 - 47 000; Plein temps

Avantages offerts par ce poste

Remote work

Health insurance fully covered

Birthday Day Off

Wellhub (Gympass)

Telepsychology support

Telenutrition support

Discounts on lab tests

Discounts on medications

Educational partnership opportunities

Career development program

Gamification program

Résumé du poste

Jobgether procura Assistente de Processos Societários (Atendimento) para apoiar processos corporativos, monitorando prazos, orientando clientes e mantendo registros precisos. O papel envolve atendimento por telefone e chat, além de atuar como ponte entre clientes e equipes operacionais.

O candidato ideal é organizado, comunicativo e interessado em desenvolver expertise em processos corporativos e atendimento ao cliente, com atuação remota no Brasil.

Qualifications

• Experiência em atendimento ao cliente e gestão de relacionamento com clientes.
• Conhecimento básico de processos corporativos e procedimentos de registro.
• Noções de legislação corporativa e requisitos administrativos.
• Conhecimento de procedimentos de abertura, alterações e encerramentos de empresas.
• Familiaridade com plataformas governamentais e sistemas (cartórios, tributos, prefeitura).
• Noções de registros municipais.
• Conhecimento básico de Microsoft Office.
• Cursando ensino superior em Contabilidade, Direito, Administração ou áreas afins.
• Excelência em comunicação, organização e proatividade.

Responsabilités

• Monitorar e acompanhar processos de legalização corporativa.
• Prestar suporte ao cliente por telefone, chat e outros canais.
• Atuar como ponto de ligação entre clientes e equipes operacionais.
• Manter clientes atualizados sobre status, pendências e exigências regulatórias.
• Encaminhar e acompanhar solicitações com equipes para resolução oportuna.
• Responder dúvidas dos clientes e orientar ao longo da jornada do serviço.
• Contribuir para uma experiência do cliente de alta qualidade.
• Identificar oportunidades de melhoria de processos de atendimento.
• Manter registros precisos e apoiar atividades administrativas.

Connaissances

Customer service

Client relationship management

Communication skills

Microsoft Office

Formation

Accounting/Law/Business Admin student

Outils

Microsoft Office

Description du poste

Assistente de Processos Societários (Atendimento)

Empresa : Jobgether Tipo de Emprego : Periodo Integral Brazil

Descrição do Emprego - Assistente de Processos Societários (Atendimento)

This role offers the opportunity to support business processes while creating meaningful experiences for clients through efficient and personalized service. You will be responsible for monitoring corporate processes, ensuring accurate execution, and helping clients navigate important business procedures. The position combines customer relationship management, administrative organization, and knowledge of corporate documentation processes. You will work closely with operational teams to ensure deadlines are met and clients receive clear guidance throughout their journey. This is an ideal opportunity for someone who enjoys communication, organization, and contributing to continuous process improvement. You will join a collaborative environment focused on professional growth, innovation, and delivering high-quality solutions.

Accountabilities:

• Monitor and follow up on corporate legalization processes, ensuring requests progress according to deadlines and requirements.
• Provide customer support through phone, chat, and other communication channels.
• Act as a connection point between clients and operational teams, ensuring clear and effective communication.
• Keep clients updated on process status, pending requirements, and requests from regulatory authorities.
• Forward and track requests with operational teams to ensure timely resolution of demands.
• Answer client questions and provide guidance throughout the service journey.
• Support a high-quality customer experience, contributing to client satisfaction and retention.
• Identify opportunities to improve customer service processes and report situations that may impact the client experience.
• Maintain accurate records and support administrative activities related to corporate procedures.

Requirements:

The ideal candidate is organized, communicative, and interested in developing expertise in corporate processes and customer service. You should have basic knowledge of corporate procedures, attention to detail, and the ability to collaborate effectively with different stakeholders.

• Experience with customer service and client relationship management.
• Experience or basic knowledge of corporate processes and company registration procedures.
• Basic understanding of corporate legislation and related administrative requirements.
• Knowledge of procedures involving company opening, amendments, and closures.
• Familiarity with government platforms and systems such as commercial registries, tax authorities, and municipal systems.
• Basic knowledge of municipal registration processes and updates.
• Basic proficiency with Microsoft Office tools.
• Currently pursuing a degree in Accounting, Law, Business Administration, or related fields.
• Strong communication skills, organization, attention to detail, and a proactive approach to problem-solving.

Benefits:

• Remote work model with flexibility.
• Monthly benefits card allowance of R$700, available for personal use and maintained during vacation periods.
• Health insurance fully covered, with coparticipation only when used.
• Birthday Day Off.
• Access to Wellhub (Gympass) for fitness and wellness activities.
• Telepsychology support with free monthly consultations.
• Telenutrition support with free monthly consultations.
• Discounts on laboratory exams through partner networks.
• Discounts on generic and branded medications.
• Educational partnership opportunities for professional development.
• Career development program focused on growth and progression.
• Gamification program with rewards and recognition opportunities.