Analista de cobrancas senior

Kapitale; Belo Horizonte; Remote; BRL 111,600 - 167,400; Full time

Job summary

A financial services company is seeking a Senior Collections Analyst to manage daily collection activities, negotiate payment plans, and analyze customer accounts. The ideal candidate will have experience in collections, strong negotiation and analytical skills, and a Bachelor's degree in a related field. This full-time role is remote, requiring independent work and proficiency in MS Office.

Qualifications

• Experience in Collections, Debt Recovery, and Credit Management is essential.
• Strong negotiation and interpersonal skills are required.
• Analytical skills and attention to detail are necessary.

Responsibilities

• Manage and execute daily collections activities.
• Negotiate payment plans and maintain records of collections.
• Analyze customer accounts and resolve disputes.

Skills

Collections experience

Negotiation skills

Communication skills

Analytical skills

Proficiency in MS Office

Education

Bachelor's degree in Finance, Business, Accounting or a related field

Tools

Accounting software familiarity

Job description

Overview

Kapitale is a direct funder, serving the Latino Business owners in the USA.

This is a full-time remote role for a Senior Collections Analyst. The Senior Collections Analyst will manage and execute daily collections activities, including following up on overdue accounts, negotiating payment plans, and maintaining detailed records of collection efforts. The role involves analyzing customer accounts, identifying issues affecting payments, liaising with internal departments to resolve disputes, and preparing collection reports. Additionally, the Senior Collections Analyst will provide support in developing and implementing strategies to improve collection processes and reduce overdue receivables.

Responsibilities

• Manage and execute daily collections activities, including following up on overdue accounts.
• Negotiate payment plans with customers and maintain detailed records of collection efforts.
• Analyze customer accounts to identify issues affecting payments and liaise with internal departments to resolve disputes.
• Prepare collection reports and support the development and implementation of strategies to improve collection processes and reduce overdue receivables.

Qualifications

• Experience in Collections, Debt Recovery, and Credit Management
• Strong Negotiation, Communication, and Interpersonal skills
• Analytical skills and attention to detail
• Proficiency in MS Office and familiarity with relevant accounting software
• Ability to work independently and remotely
• Bachelor's degree in Finance, Business, Accounting, or a related field
• Previous experience in a senior collections role or similar position is a plus

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology