Collection Junior Analyst (Temporary Position)

Continental; São Paulo; Presencial; BRL 42.000 - 56.000; Jornada completa

Descripción de la vacante

Continental in São Paulo, Brazil, is seeking a Junior Collections Analyst for South America to manage accounts receivable and help achieve collection KPIs, reduce delinquency, and enforce credit policies.

You will support regional cash flow through operational tasks, portfolio analysis, and effective communication with customers and internal stakeholders.

Formación

• Minimum: Bachelor’s Degree in Business Administration or similar.
• Minimum 2 years of experience
• Strong organizational and time‑management skills
• Basic analytical and problem‑solving skills
• Effective communication skills
• Customer‑service orientation
• Attention to detail
• Proficiency with Microsoft Office
• Teamwork and collaboration

Responsabilidades

• Manage collection activities
• Support portfolio management and analysis
• Coordinate dispute resolution and customer support
• Ensure data accuracy, compliance, and continuous improvement

Conocimientos

Organizational skills

Time-management

Analytical thinking

Problem-solving

Communication skills

Customer-service orientation

Attention to detail

Teamwork

Educación

Bachelor’s degree in Business Administration or similar

Herramientas

Microsoft Office

Descripción del empleo

Continental, a German multinational that offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transport. In 2020, it generated sales of €37.7 billion and currently employs around 235,000 people in 58 countries and markets. In 2021, the company celebrates its 150th anniversary.

The Junior Collections Analyst – South America supports the timely and efficient management of the accounts receivable portfolio across assigned countries, contributing to the achievement of collection KPIs, reduction of delinquency, and compliance with credit policies. This role supports regional cash flow through operational activities, basic portfolio analysis, and effective communication with internal and external stakeholders

Key Responsibilities

1. Manage collection activities

• Follow up on past-due accounts, record payment commitments, and send payment reminders to support cash collection targets.

2. Support portfolio management and analysis

• Prepare aging reports and DSO summaries, monitor payment behavior, and identify risks or collection issues.

3. Coordinate dispute resolution and customer support

• Assist in resolving billing and payment disputes, maintain communication with customers, and coordinate with internal stakeholders.

4. Ensure data accuracy, compliance, and continuous improvement

• Maintain accurate records in collection systems, comply with credit policies and procedures, and contribute to process improvements

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Principais Responsabilidades

1. Gerenciar as atividades de cobrança

• Realizar o acompanhamento de contas em atraso, registrar compromissos de pagamento e enviar lembretes de cobrança para apoiar o atingimento das metas de recebimento.

2. Apoiar a gestão e análise da carteira

• Elaborar relatórios de aging (envelhecimento da carteira) e resumos de DSO, monitorar o comportamento de pagamento dos clientes e identificar riscos ou problemas de cobrança.

3. Coordenar a resolução de divergências e o atendimento ao cliente

• Apoiar a resolução de divergências relacionadas a faturamento e pagamentos, manter comunicação com os clientes e coordenar ações com as áreas internas envolvidas.

4. Garantir a qualidade das informações, conformidade e melhoria contínua

• Manter registros precisos nos sistemas de cobrança, cumprir as políticas e procedimentos de crédito e contribuir para a melhoria contínua dos processos.

• Minimum: Bachelor’s Degree in Business Administration or similar.
• Minimum 2 years of experience
• Strong organizational and time‑management skills
• Basic analytical and problem‑solving skills
• Effective communication skills
• Customer‑service orientation
• Attention to detail
• Proficiency with Microsoft Office
• Teamwork and collaboration

• Graduação completa em Administração de Empresas, Contabilidade, Economia ou áreas correlatas.
• Experiência mínima de 2 anos na área.
• Forte capacidade de organização e gestão do tempo.
• Habilidades básicas de análise e resolução de problemas.
• Boa comunicação verbal e escrita.
• Orientação para atendimento ao cliente.
• Atenção aos detalhes.
• Conhecimento do pacote Microsoft Office.
• Capacidade de trabalho em equipe e colaboração.