Agency Manager

NRL; Brasil; On-site; BRL 400,000 - 650,000; Full time

Job summary

NRL is seeking an Agency Manager to lead the establishment and growth of a new maritime agency operation in Brazil. You will leverage deep local knowledge, a broad professional network and a proven track record in agency management and business development to set up the business and drive early momentum.

This on-site role requires extensive travel across Brazilian ports, building relationships with port authorities, terminals and clients, and leading a local team to deliver competitive services

Qualifications

• Minimum 10 years in Brazilian maritime, shipping, or port agency.
• Proven success in establishing or growing agency operations in Brazil.
• Deep knowledge of Brazilian ports, regulations and practices.
• Established relationships with port authorities and maritime players.
• Ability to convert relationships into revenue and growth.

Responsibilities

• Lead setup and development of Brazil agency operations.
• Identify market opportunities across ports, agency services and vessel-support.
• Build relationships with port authorities, terminals, customs and stakeholders.
• Develop and implement market-entry and growth strategies.
• Oversee operations including vessel arrivals and port formalities.
• Lead commercial discussions and design competitive service offerings.
• Build and manage a local high-performance team.
• Report on market intelligence, performance and expansion opportunities.

Skills

Agency management

Business development

Stakeholder management

Negotiation

Team leadership

Portuguese and English fluency

Extensive travel capability

Job description

Agency Manager – Brazil

This is an exciting opportunity for an experienced Agency Manager to lead the establishment and growth of a new maritime agency operation in Brazil. The position is ideal for someone with deep local industry knowledge, a strong professional network, and a proven track record in maritime agency management and business development.

Location and Working Pattern

Brazil – full-time, on-site role with extensive travel across Brazilian ports.

Client Overview

Our client is a well-established international shipping and maritime services group. They are expanding their agency operations in Brazil and are seeking a local industry expert to lead business development, operations, and client engagement across the region.

Responsibilities

• Lead the setup and development of the company’s agency operations in Brazil.
• Identify new market opportunities across ports, agency, husbandry, crew change and vessel-support services.
• Build and manage relationships with port authorities, terminals, customs, and other maritime stakeholders.
• Develop and implement business strategies for market entry and growth.
• Oversee all operational activities including vessel arrivals, documentation and port formalities.
• Lead commercial discussions with clients, developing competitive service offerings.
• Build and manage a local team, ensuring high performance and operational excellence.
• Report to senior leadership on local market intelligence, commercial performance and expansion opportunities.

Must-have Requirements

• Minimum 10 years’ experience in the Brazilian maritime, shipping or port agency sector.
• Proven success managing or developing agency operations in Brazil.
• Strong knowledge of Brazilian ports, local regulations and operating practices.
• Established relationships with port authorities, maritime agencies and other industry contacts.
• Demonstrated ability to generate new business and convert relationships into revenue.
• Fluent in Portuguese and English, with strong negotiation and stakeholder management skills.
• Willingness to travel extensively across Brazilian ports.

Nice-to-have Skills

• Previous leadership position in a Brazilian or international agency business.
• Experience setting up new offices or expanding agency operations in Brazil.
• Experience across multiple vessel types including tanker, bulk, container or offshore segments.
• Relationships with major port operators, ship managers, charterers and traders.
• Background in recruiting and managing agency teams.

We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.