Account Manager - South America

GetYourGuide; São Paulo; Hybrid; BRL 90,000 - 150,000; Full time

Benefits offered by this job

Annual personal growth budget

Work from anywhere 30 days per year

Hybrid: 3 days in office / 2 days at‑a

AI tools access

Monthly transportation budget

Discounts on GetYourGuide activities

Language reimbursement program

Health and wellness benefits

Job summary

GetYourGuide is building a São Paulo team and seeks an Account Manager to grow partnerships with major accounts in South America. You will maintain strong relationships, drive growth initiatives, and manage cross‑functional projects to expand our experiences for travelers worldwide.

We value 3+ years in sales/account mgmt, fluency in English with Portuguese or Spanish, and a proactive, data‑driven approach. Hybrid work, with global opportunities and local market exposure, awaits.

Qualifications

• 3+ years of experience in Sales or Account Management, with a track record of managing large, complex accounts and exceeding targets.
• Fluent in English and at least one of Portuguese or Spanish; tri‑lingual is a big plus.
• Travel tech or OTA industry experience is a plus.
• Excellent relationship-building and stakeholder management skills.
• Strong data analysis and reporting abilities.

Responsibilities

• Build and maintain strong, long‑lasting relationships with existing accounts, focusing on larger, complex partners.
• Identify and lead growth initiatives with top accounts, from idea generation to project management and reporting.
• Pitch and win defined opportunities, such as adding activities and negotiating commission increases.
• Resolve technical, customer, and supplier issues independently, minimizing cancellations.
• Review activity performance, share regular reports and insights, suggest improvements.
• Represent GetYourGuide at regional events and visit local partners in your market.

Skills

Sales/Account Mgmt

English + PT/ES

Travel tech / OTA

Job description

Change the way the world travels

Join the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.

Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.

Team mission

Be a founding member of our São Paulo team. We’re opening our new office in January and need an Account Manager to grow our existing partnerships. You’ll build strong relationships with the partners who bring the best experiences in South America to travelers worldwide, and help shape our expansion.

Your mission

• Build and maintain strong, long‑lasting relationships with our existing accounts, with a focus on larger, more complex partners.
• Identify and lead growth initiatives with your top accounts, from idea generation and implementation to project management, success tracking, and reporting, working with cross‑functional partners where needed.
• Pitch and win defined opportunities, such as bringing new activities online, increasing availability, and negotiating commission increases.
• Resolve technical, customer, and supplier issues independently, including keeping cancellation rates low and troubleshooting connectivity problems.
• Review activity performance, share regular reports and insights, and proactively suggest improvements to make your accounts successful.
• Represent GetYourGuide at regional events and conferences, and visit local partners in your market.

Your toolkit

• 3+ years of experience in Sales or Account Management, with a proven track record of managing large, complex accounts and exceeding targets.
• Fluent in English and at least one of Portuguese or Spanish. Trilingual (English, Portuguese, and Spanish) is a big plus.
• Travel tech or OTA industry experience is a plus.
• Resilient, hungry for success, and motivated by ambitious sales targets, always raising the bar for yourself.
• Excellent relationship‑building and stakeholder management skills, with the ability to influence decision‑makers across functions.
• Strong problem‑solving skills, using data to prioritize actions and inform decisions.
• Strong in data analysis and reporting.
• An excellent communicator who adapts your approach to diverse audiences for maximum impact.
• A team player who shares best practices and lifts the team to new heights.

Extras that give you an edge

• You’re energized by AI: you make time to experiment, build intuition through hands‑on trials, and translate discoveries into practical improvements in how you work.

How we’ll make your career journey extraordinary

• Annual personal growth budget and mentorship programs for continuous learning and development
• Work from anywhere in the world for 30 days per year
• A hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.
• Opportunities to collaborate and socialize with a quarterly team event budget
• Access to leading AI tools plus the resources and budget to get the most out of them
• Monthly transportation and fitness budget
• Discounts for you, your friends, and family on GetYourGuide activities
• Language reimbursement program
• Health and wellness benefits

And more…

We’re an equal opportunities employer

Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application.