Associate Account Manager - São Paulo

Expedia Group; São Paulo; On-site; BRL 90,000 - 130,000; Full time

Job summary

Expedia Group Brazil seeks an Associate Market Manager to develop and maintain a high-quality hotel product portfolio within the assigned territory. You will work with lodging partners to optimize content, rates, and availability to maximize traveler conversions.

The ideal candidate has 0-2 years in account management or related fields, is proficient in English, and is passionate about travel. Travel for partner visits up to 20% may be required; strong data-driven insights help guide decisions.

Qualifications

• 0-2 years of experience in account management or related field.
• Proficient in English.
• Passionate about travel.
• Able to work independently and with a diverse team.
• Strong data-driven decision-making mindset.
• Growth mindset with openness to feedback.

Responsibilities

• Develop and maintain a high-quality portfolio of hotel products within assigned territory.
• Provide data insights and consultative services to partners.
• Optimize partner content, rates, and availability on Expedia sites.
• Secure seasonal deals and promotions for merchandising.
• Promote Expedia Group tools and self-service platforms.
• Aim to maximize traveler conversion and satisfaction.
• Travel for partner visits 0-20% of the time.
• Guide partners to achieve KPI targets.

Skills

Account management

Partner success

Consultative sales

English proficiency

Data-driven decisions

Travel enthusiasm

Relationship building

Results-oriented

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you’ll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Associate Market Manager

Introduction to the Team

The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base.The Associate Market Manager works withlodging partners within their assignedterritoryto help maximize the production potential in the marketplace.

The Market Management team ensures that global travelers always find the most suitable property for their dream trip, andthat hotel partners can reach Expedia Group’s full breadth of global traveler demand.

In this role, you will:

• Develop and sustain strong partnerships by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)
• Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
• Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts
• Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:
  • Unique market insights (partner reports, competitive data, key performance drivers)
  • In-house revenue management tools (Rev+)
  • Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)
  • Specialized brands (e.g. Hotwire, Media Solutions) potential opportunities
  • Self-service tools (Expedia Partner Central)
• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)
• Guide and support Hotel Partners to deliver the best traveler experience
• Promote self-service
• Conduct regular self-learning to improve skills
• Travel for partner visits 0-20% of the time

Experience and Qualifications:

• 0-2 years of experience in account management, partner/client success, consultative sales, or related field
• Proficient in English language skills
• Passionate about travel
• Work independently and collaboratively with a diverse team
• Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making
• Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team
• Continue to follow up when facing testing situations.
• Present ideas and directives clearly and persuasively
• Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs.
• Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group
• Possess a growth mindset, consistently using feedback to improve in role
• Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style
• Drive for results

What you will get in return:

• Working with an extremely talented team of like-minded individuals who love to travel.
• A company that has incredibly strong Mission, Purpose, and Values that contribute to the betterment of our World, to strengthen connections, broaden horizons, and bridge divides.
• A true sense of belonging working for a company that cares about the communities that they are in, both locally, nationally, and globally. Charitable gift matching, initiatives to help others and passionate Diversity & Inclusion groups ensure everyone is heard, respected, and can thrive.
• An exciting and diverse workplace to enjoy, challenges that will develop you and a flexible approach to your work life balance all ensure that you leave every day fulfilled.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.