Account Manager

1840 & Company; São Paulo; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in Business Process Outsourcing is seeking a remote Account Manager in Brazil. The role involves cold calling, managing accounts, and providing exceptional customer service. Candidates should have 2-3 years of experience in sales and account management, with strong communication skills in English.

Qualificações

• 2-3 years of sales, account management, and customer service experience.
• Excellent communication skills in English (C1 level).
• Proven cold calling skills to acquire new business.

Responsabilidades

• Cold calling to pursue new prospects and grow the customer base.
• Meet and exceed monthly sales goals by servicing existing accounts.
• Analyze sales reports to identify opportunities.

Conhecimentos

Communication

Customer Service

Sales

Organization

Time Management

Ferramentas

Microsoft Office

Teramind

Descrição da oferta de emprego

We are seeking a remote Account Manager to join our team in Brazil.

Responsibilities:

• Cold calling to proactively pursue new prospects and grow the customer base.
• Meet and exceed monthly sales goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
• Analyze sales reports to identify opportunities and focus sales efforts.
• Handle all aspects of sales, including paperwork, to meet objectives.
• Manage sales forecasts and prospects using company software, and produce weekly reports.
• Investigate and resolve customer complaints, developing solutions and recommendations.
• Understand customer needs to build long-term relationships.
• Maintain ongoing communication with long-term customers.
• Coordinate with support departments (warehouse, customer service, accounting).
• Conduct in-store sales training with vendors and customers.
• Attend vendor training to enhance product knowledge.
• Provide exceptional ongoing customer service.

Requirements:

• 2-3 years of sales, account management, and customer service experience.
• Excellent communication skills in English (C1 level).
• Ability to engage with decision-makers.
• Experience in wholesale distribution, retail, or manufacturing (with over 1000 SKUs).
• Experience in B2B sales; retail experience is a plus.
• Proven cold calling skills to acquire new business.
• Strong customer service skills and ability to develop long-term relationships.
• Highly organized with excellent time management skills in a fast-paced environment.
• In-depth product and market knowledge.
• Proficiency in Microsoft Office.
• Willingness to use Teramind software.

$12 per hour.

About 1840 & Company

1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to helping businesses grow through our comprehensive services. We connect companies with top freelance professionals and offer outsourcing services across over 150 countries.

Our mission is to empower growth by bridging skill and resource gaps with our vetted talent pool. We promote an environment where individuals can work remotely from anywhere, achieving work-life balance and professional growth.

Headquartered in Overland Park, KS, USA, with facilities in the Philippines, India, Ukraine, South Africa, and Argentina. Visit www.1840andco.com and jobs.1840andco.com for more information and career opportunities.