Key Account Manager (Payments)

Yuno; São Paulo; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Yuno is seeking a passionate Key Account Manager to manage key customer accounts and drive growth in the payments industry. This role involves building relationships, understanding client needs, and ensuring satisfaction with Yuno's services. Join a dynamic team and enjoy remote work flexibility, a home office allowance, and opportunities for professional growth.

Serviços

Remote work — work from anywhere!

Home Office Allowance

Stock options

Health Plan

Flexible days off

Language, professional, and personal growth courses

Qualificações

• 2+ years of experience as a Key Account Manager or Client Relationship Manager.
• Fluent in English; Spanish is a plus.
• Strong understanding of payment technologies and financial services.

Responsabilidades

• Manage key customer accounts and build strong client relationships.
• Drive revenue growth and identify new opportunities.
• Collaborate with various teams for seamless service delivery.

Conhecimentos

Communication

Negotiation

Strategic Thinking

Problem Solving

Formação académica

Bachelor's degree in business, marketing, or a related field

Master’s degree

Descrição da oferta de emprego

Remote, Brazil, Full-Time, Individual Contributor, +2 years of experience in payments

Who We Are

At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our technology offers companies access to leading payment capabilities, allowing them to engage customers confidently and maintain global business operations with seamless payment integrations worldwide.

Shape your future with Yuno!

We are orchestrating the best high-performing team!

If you are a Key Account Manager who is ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into high-impact solutions, contributing to our global expansion.

Role Overview

As a Key Account Manager, you will be responsible for managing our most important customer accounts. This involves building and maintaining strong relationships with key clients, understanding their needs and objectives, and ensuring their satisfaction with our products or services.

Your Responsibilities

1. Act as the primary contact for key accounts, building strong client relationships and ensuring alignment with their objectives.
2. Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights.
3. Collaborate with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery.
4. Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback.
5. Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets.

Skills and Qualifications

• Bachelor's degree in business, marketing, or a related field; Master’s degree is a plus.
• Fluent English is required; Spanish is a plus.
• At least 2 years of proven experience as a Key Account Manager or Client Relationship Manager with international customers in the payments industry.
• Strong understanding of payment technologies, financial services, and industry regulations.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinking and problem-solving abilities.
• Ability to work collaboratively in a dynamic startup environment.
• Results-driven and goal-oriented.

What We Offer

• Remote work — work from anywhere!
• Home Office Allowance — a one-time allowance to help create your ideal home office.
• Stock options
• Health Plan, wherever you are
• Flexible days off
• Language, professional, and personal growth courses