Telemarketing Specialist: Lead Gen & Conversion

Advanced Search Group; Manama; Presencial; BHD 4500 - 7500; Tempo integral

Resumo da oferta

Advanced Search Group is seeking a Telemarketing Agent to generate and qualify leads, promote products and services, and convert prospects into customers through telephone sales.

You will conduct cold calls, follow up on leads, deliver sales pitches, record customer details in the system, and work with the team to meet targets while building product knowledge.

Prevailing duties include maintaining accurate records, handling inquiries, and supporting management with campaigns and reports.

Qualificações

• High school certification required; diploma and relevant experience preferred.
• Strong verbal and written communication skills.
• Good sales and persuasion skills.
• Positive attitude and teamwork ethic.
• Good understanding of the company’s products and services.
• Strong computer literacy, particularly Microsoft Office.
• Ability to persuade and influence potential customers effectively.
• Active listening and customer-focused approach.
• Professional communication and rapport building with customers.
• Telemarketing, telesales, call center, or sales experience is an advantage.

Responsabilidades

• Contact prospective and existing customers by telephone to promote and sell products and services.
• Conduct cold calls and follow up on leads generated through various sources.
• Deliver prepared sales pitches and explain products, pricing, and offers to potential customers.
• Persuade potential customers to purchase products or services.
• Generate qualified leads and convert prospects through effective sales calls.
• Obtain customer referrals and potential customer contact details through legitimate lead-generation activities.
• Enter and maintain customer, contact, account, and order information in the company system.
• Handle customer questions and resolve complaints by investigating issues, developing solutions, and escalating matters where required.
• Provide feedback and recommendations on products, services, policies, and competitive developments based on customer and market feedback.
• Maintain professional and technical knowledge through relevant training, workshops, publications, and industry networking.
• Support the line manager with assigned tasks and other departmental activities when required.

Conhecimentos

Verbal communication

Written communication

Sales and persuasion

Teamwork

MS Office

Active listening

Customer-focused approach

Telemarketing experience

Formação académica

High School Diploma or equivalent

Diploma (preferred)

Ferramentas

CRM systems

Descrição da oferta de emprego

Advanced Search Group is seeking a Telemarketing Agent to generate and qualify leads, promote products and services, and convert prospects into customers through telephone sales.

You will conduct cold calls, follow up on leads, deliver sales pitches, record customer details in the system, and work with the team to meet targets while building product knowledge.

Prevailing duties include maintaining accurate records, handling inquiries, and supporting management with campaigns and reports.