Outdoor Sales Executive B2C- Bahrain Based

Confidential Company; Jid Hafs; On-site; BHD 12,000 - 18,000; Full time

Job summary

Confidential Company is seeking a Sales Associate to promote and cross-sell an existing range of B2C products through outdoor sales, telemarketing, roadshows, and events. You will handle service requests, process transactions, and ensure customer satisfaction on a daily basis.

Responsibilities include tracking requests, performing background checks when provisioning services, managing cash, and coordinating with team leaders on promotions and price changes. Immediate joiner preferred.

Qualifications

• High School Diploma or equivalent.
• 1+ year in B2C sales or customer service in Bahrain.
• Good communication skills.
• Basic computer skills.
• Experience in FMCG/Telecom/ICT/Insurance or Spare Parts preferred.
• Bahraini driving license preferred.
• Immediate joiner.

Responsibilities

• Promote and cross-sell B2C products and services via outdoor sales, telemarketing, roadshows and events.
• Handle customer service requests including provisioning, bill payments, queries and complaints.
• Track and clear suspended/rejected sales/service requests.
• Maintain daily cash collections and secure payments.
• Update daily financial transactions and deposit payments to customer accounts.
• Liaise with Team Leaders for promotions updates and price changes.
• Follow processes to meet customer satisfaction standards.
• Maintain/update social media accounts per KPIs and respond to customer inquiries.
• Assist with other related tasks as required.

Skills

Communication skills

Driving license

Computer literacy

B2C sales experience

Industry experience (FMCG/Telecom/ICT/

Education

High School Graduate

Job description

Basic Scope of Job

Promote and cross-sell clients existing range of B2C products and services through outdoor sales telemarketing corporate roadshows B2C meetings and other relevant events ensuring achievement of individual sales targets.

Principal Duties and Responsibilities

• Promote and cross-sell clients with an existing range of products and services through Outdoor Sales telemarketing road shows door-to-door B2C and other events and achieve individual sales targets
• Process all types of customers service requests e g service provisioning bill payments queries complaints etc in a timely and accurate manner
• Regularly track and clear all suspended and rejected sales service requests
• Conduct background checks e g credit check age blacklist for provisioning the new sales request
• Collect validate attach upload consumer documents and initiate the service provisioning requests
• Carry out daily cash and payment collection advance bill payment closing in a safe and secure manner
• Prepare and tally daily financial transactions Deposit all payment to the customer account within the required time
• Conduct and report daily on-hand stock to ensure optimum inventory levels are maintained
• Liaise with the Team Leaders daily for any promotions updates and changes in prices or processes
• Follow process and quality standards while addressing customers requests and ensuring a high level of customer satisfaction
• Undertake execution of any project initiative for the Outdoor department and organization as identified from time to time based on business needs
• Take ownership to maintain update the individual business social media account as per the department KPIs and guidelines and ensure attending to the customer s comments and inquiries on time
• Continuously share knowledge and understanding of the telecom industry sales skills and business trends
• Perform any other related tasks as required or assigned

Qualifications and Requirements

• High School Graduate
• Minimum 1 years of experience in B2C sales or customer service experience in Bahrain
• Good communication skills
• Computer knowledge
• Experience in FMCG, Telecommunications, ICT, Insurance or Spare Parts preferred
• Bahraini Driving license preferred
• Preferably below 35 years of age
• Immediate Joiner