Sales Executive - Automobile Spare Parts

Bin Hindi Group; Manama; On-site; BHD 6,700 - 11,000; Full time

Job summary

Bin Hindi Motors KIA - Spare Parts seeks a dedicated Spare Parts Sales Executive to identify customer needs for automobile parts and guide them to suitable solutions. You will handle counter sales, coordinate with the storekeeper, and ensure fast service with high customer satisfaction.

The role requires knowledge of spare parts catalogues, strong communication skills, and the ability to work toward sales targets while following company policies.

Qualifications

• Graduate or Diploma in Mechanical or Automobile Engineering.
• Knowledge of spare parts and policies.
• Experience in customer service and sales is a plus.

Responsibilities

• Achieve targets of sales profitability and customer satisfaction.
• Maximize sales and service levels for Bahrain and export market customers.
• Communicate lost sales and market feedback to management.
• Analyze competitor activities and advise on promotional schemes to expand market share.
• Monitor payments, returns, and credits with the accounts team.
• Assist inventory control and liquidate slow or dead stock.
• Explore new customers and products based on feedback from customers.

Skills

Spare parts knowledge

Electronic parts catalogue

Administrative skills

Customer focus

Communication skills

Sales targets

Computer skills

Marketing skills

Education

Graduate/Diploma in Mechanical or Automobile Engineering

Tools

Electronic parts catalogue

Online systems

Job description

Bin Hindi Motors KIA - Spare Parts

Job Overview

The role involves identifying customer requirements and inquiries related to automobile spare parts providing professional and efficient assistance to all customers in selecting the necessary parts processing counter sales activities to ensure complete customer satisfaction and collaborating with the storekeeper to issue the required spare parts with minimal service lead time

Required Skills

• Knowledge in product s spare parts and principal s policies procedures
• Electronic parts catalogue and online systems when available
• Administrative skills
• Customer focused and good customer relations ability
• Excellent Communication skills
• Ability to identify the parts from the electronic parts catalogue
• Hand on experience in achieving high pressure sales amp CSL targets Computer Skills Courteous amp Polite Marketing Skills

Duties and Responsibilities

• To achieve the set targets of sales profitability and customer satisfaction
• To maximize sales amp service levels for field Bahrain amp export market customers
• To communicate the lost sales amp market feedback on prices quality amp delivery to the management
• To analyze competitor s activities amp advise the management on promotional schemes campaigns amp expand the market share for parts
• To monitor the payments control of returns amp credits by effective communication with the accountant
• To assist inventory control in identifying the slow amp dead stocks amp items early liquidation through potentials bulk or retail sales channels
• To explore new customers for company s products
• To explore new products based on feedback received from the customers
• Inform the direct Supervisor of any delays difficulties nonconformities or complaints raised during work
• Adheres to the price lists of spare parts and discount limits approved by the spare parts division manager
• Makes sure that the issued spare parts from the stores are according to the pick lists and as per the requirements of the customer
• Handle customer vehicles and property with extreme care to prevent damage at all times
• Shall be knowledgeable of A A Bin Hindi Internal procedures and policies
• Perform other duties and responsibilities as agreed upon by the Division Head amp Job holder

Qualification

Graduate/Diploma in Mechanical or Automobile engineering