10000204 | Delivery Coordinator

Bin Hindi Group; Manama; On-site; BHD 8,000 - 12,000; Full time

Job summary

Bin Hindi Motors (KIA) - LV is seeking a Delivery Coordinator to manage end-to-end vehicle deliveries, ensuring prep, handover, and documentation are complete and accurate. You will coordinate with Sales, PDI, workshop, and external parties to meet customer requirements and maintain records.

The role emphasizes strong English, attention to detail, and the ability to work with multiple departments to deliver a smooth customer experience.

Qualifications

• Diploma or bachelor’s degree in business, marketing, automotive or related field is preferred.
• 2–3 years in vehicle delivery, automotive sales support or customer service.
• Experience in automotive dealership environment is a plus.

Responsibilities

• Coordinate timely vehicle delivery, from prep to handover to customers.
• Verify documentation, delivery requirements, and vehicle details.
• Explain features, warranties, and provide manuals at handover.
• Coordinate with Registration & Insurance and related portals.
• Maintain records of deliveries and ensure compliance with policies.
• Liaise with Sales, Accounts, PDI, Workshop, and external parties.
• Prepare reports on delivery and post-delivery activities.
• Support ongoing customer relationships and follow-up.

Skills

Delivery coordination

Customer service

English communication

MS Office

Registration/Insurance Bahrain

Documentation accuracy

Time management

Interdepartmental coordination

Problem solving

Education

Diploma/bachelor's degree in business, Marketing, Automotive or related field (preferred).

Tools

MS Office applications & online portals

Job description

Job Details of 10000204 | Delivery Coordinator

Published Date# 20-09-2026 | Closed Date# 30-11-2026

Job Overview:

• To coordinate and ensure a smooth, timely, and professional vehicle delivery process by coordinating vehicle preparation, registration, insurance documentation, customer handover, and post-delivery follow-up. The role is responsible for ensuring that vehicles are ready for delivery, all required documentation is complete and accurate, customer requirements are addressed, customer satisfaction and all activities are carried out in compliance with company procedures and applicable requirements.

10000204 | Delivery Coordinator

Published Date# 20-09-2026 | Closed Date# 30-11-2026

Bin Hindi Motors (KIA) - LV

Job Overview:

• To coordinate and ensure a smooth, timely, and professional vehicle delivery process by coordinating vehicle preparation, registration, insurance documentation, customer handover, and post-delivery follow-up. The role is responsible for ensuring that vehicles are ready for delivery, all required documentation is complete and accurate, customer requirements are addressed, customer satisfaction and all activities are carried out in compliance with company procedures and applicable requirements.

Qualification

• Diploma/bachelor's degree in business, Marketing, Automotive or related field (preferred).

Experience

• 2–3 years of relevant experience in vehicle delivery, automotive sales support, customer service, or a similar role.
• Previous experience in an automotive dealership environment is preferred.

• Good knowledge of light vehicles, vehicle features, specifications, accessories, and basic operating functions.
• Good knowledge of vehicle registration and insurance procedures in Bahrain.
• Strong customer service and interpersonal skills.
• Strong communication skills, with good command of spoken and written English.
• Good organizational and time-management skills.
• Strong attention to detail and accuracy in documentation.
• Ability to coordinate effectively with multiple departments and external parties.
• Ability to work under pressure and meet deadlines.
• Good problem-solving and troubleshooting skills.
• Proficiency in MS Office applications & relevant online registration/insurance portals.
• Ability to maintain accurate records and follow established procedures and controls.
• Courteous, honest, professional, and customer oriented.
• Confident, self-motivated & able to work independently and effectively within a team.
• Strong rapport-building skills to foster long‑term client relationships.
• Holder of a valid driving license, supporting field sales activities.

Required Skills:

• Good knowledge of light vehicles, vehicle features, specifications, accessories, and basic operating functions.
• Good knowledge of vehicle registration and insurance procedures in Bahrain.
• Strong customer service and interpersonal skills.
• Strong communication skills, with good command of spoken and written English.
• Good organizational and time-management skills.
• Strong attention to detail and accuracy in documentation.
• Ability to coordinate effectively with multiple departments and external parties.
• Ability to work under pressure and meet deadlines.
• Good problem-solving and troubleshooting skills.
• Proficiency in MS Office applications & relevant online registration/insurance portals.
• Ability to maintain accurate records and follow established procedures and controls.
• Courteous, honest, professional, and customer oriented.
• Confident, self-motivated & able to work independently and effectively within a team.
• Strong rapport-building skills to foster long‑term client relationships.
• Holder of a valid driving license, supporting field sales activities.

Duties and Responsibilities:

• 1. Vehicle Delivery Coordination
• Coordinate and ensure the timely and smooth delivery of vehicles to customers.
• Ensure vehicles are properly prepared, inspected, cleaned, and ready for handover.
• Verify vehicle details, accessories, documentation, and delivery requirements prior to handover.
• 2. Customer Handover & Service
• Conduct professional vehicle handovers & explain vehicle features, warranty information & relevant documentation.
• Ensure customers receive all required manuals, warranty documents, and accessories.
• Follow up on customer requests and post-delivery requirements.
• Address customer concerns promptly and elevate unresolved matters to the Sales Manager when required.
• 3. Vehicle Registration & Insurance
• Coordinate and process vehicle registration and insurance requirements.
• Prepare and verify traffic forms and related documentation.
• Complete online registration of new and used vehicles through the applicable portals.
• Coordinate with insurance companies, Traffic Directorate, banks, financing companies & other relevant parties.
• 4. Documentation & Compliance
• Ensure all delivery, registration, insurance & customer documentation is complete, accurate & properly authorized.
• Maintain accurate and up-to-date records of vehicle deliveries and related documentation.
• Ensure compliance with company policies, procedures, internal controls & applicable regulatory requirements.
• 5. Internal & External Coordination
• Coordinate with Sales, Accounts, PDI, Workshop, Delivery, Registration, and other relevant departments.
• Maintain effective communication with customers and external service providers.
• Coordinate with relevant parties to resolve delivery, documentation, registration, insurance & vehicle-related issues.
• 6. Planning, Reporting & Follow-Up
• Organize daily activities and prioritize delivery-related requirements.
• Monitor pending registrations, insurance, approvals, and customer requirements.
• Follow up on outstanding delivery and post-delivery matters until completion.
• Prepare delivery, registration, insurance, and other reports as requested by management.
• Report delays, incidents, discrepancies, or difficulties to the Sales Manager and/or Division Head.
• 7. Customer Relationship Support
• Support Sales Personnel and management in maintaining positive and long‑term customer relationships.
• Contribute to customer satisfaction by ensuring an efficient and professional delivery experience.
• 8. Other Responsibilities
• Maintain confidentiality of customer and company information.
• Participate in relevant training and development programs.
• Shall be knowledgeable of A.A. Bin Hindi Internal procedures and policies.
• Perform other duties and responsibilities as assigned by the Sales Manager, Division Head & Job holder.