Outdoor Sales Executive B2C- Bahrain

Confidential Company; Jid Hafs; On-site; BHD 8,900 - 18,000; Full time

Job summary

Confidential Company in Bahrain seeks a dynamic sales associate to promote and cross-sell its existing range of B2C products and services. The role involves outdoor sales telemarketing, roadshows, B2C meetings, and participation in events to achieve individual targets.

You will handle customer service requests, process payments, manage stock, and report daily activities while maintaining high customer satisfaction and compliance with processes.

Qualifications

• Minimum high school graduate.
• 1 year of experience in B2C sales or customer service in Bahrain.
• Good communication skills.
• Bahraini driving license preferred.

Responsibilities

• Promote and cross-sell existing range of products and services through Outdoor Sales telemarketing road shows door-to-door B2C events and achieve targets.
• Process all customer service requests (service provisioning, bill payments, queries, complaints) promptly and accurately.
• Track and clear suspended or rejected sales service requests.
• Collect and validate consumer documents and initiate service provisioning requests.
• Carry out daily cash and payment collection and deposit to customer accounts on time.

Skills

B2C sales

Customer service

Communication

Computer literacy

Education

High School Diploma

Job description

Basic Scope of Job

Promote and cross-sell clients existing range of B2C products and services through outdoor sales telemarketing corporate roadshows B2C meetings and other relevant events ensuring achievement of individual sales targets

Principal Duties and Responsibilities

• Promote and cross-sell clients with an existing range of products and services through Outdoor Sales telemarketing road shows door-to-door B2C and other events and achieve individual sales targets
• Process all types of customers service requests e g service provisioning bill payments queries complaints etc in a timely and accurate manner
• Regularly track and clear all suspended and rejected sales service requests
• Conduct background checks e g credit check age blacklist for provisioning the new sales request
• Collect validate attach upload consumer documents and initiate the service provisioning requests
• Carry out daily cash and payment collection advance bill payment closing in a safe and secure manner
• Prepare and tally daily financial transactions Deposit all payment to the customer account within the required time
• Conduct and report daily on-hand stock to ensure optimum inventory levels are maintained
• Liaise with the Team Leaders daily for any promotions updates and changes in prices or processes
• Follow process and quality standards while addressing customers requests and ensuring a high level of customer satisfaction
• Undertake execution of any project initiative for the Outdoor department and organization as identified from time to time based on business needs
• Take ownership to maintain update the individual business social media account as per the department KPIs and guidelines and ensure attending to the customer s comments and inquiries on time nbsp nbsp nbsp
• Continuously share knowledge and understanding of the telecom industry sales skills and business trends
• Perform any other related tasks as required or assigned

Qualifications

• High School GraduateMinimum
• 1 years of experience in B2C sales or customer service experience in Bahrain
• Good communication skills
• Computer knowledge
• Experience in FMCG, Telecommunications, ICT, Insurance or Spare Parts preferred
• Bahraini Driving license preferred
• Preferably below 35 years of age
• Immediate Joiner