Luxury Hotel Manager: Lead Growth & Guest Experience

AccorHotels Middle East; Manama; On-site; BHD 23,000 - 38,000; Full time

Job summary

Sofitel Bahrain Zallaq Thalassa Sea & Spa is seeking an experienced Hotel Manager to lead hotel operations, drive business performance, and deliver exceptional luxury guest experiences. The role requires combining strong operational leadership with commercial acumen to ensure service excellence while maximising profitability and developing our Heartists.

The ideal candidate will have 5–8 years of hotel management experience in a luxury 5‑star setting, with proven revenue growth, budgeting

Qualifications

• Minimum 5–8 years of Hotel Manager experience in a luxury 5‑star hotel or resort.
• Proven track record in revenue growth, GOP improvement, profitability, and business performance.
• Strong expertise in luxury operations, LQA standards, brand compliance, and guest experience.
• Excellent leadership skills in team development, Heartist engagement, and succession planning.
• Strong commercial acumen in strategic planning, budgeting, forecasting, and stakeholder management.
• Previous experience in the Middle East luxury hospitality market, preferably in Bahrain or the GCC region.
• Proven ability to manage operational challenges, drive continuous improvement, and maintain high standards of service excellence.

Responsibilities

• Lead hotel operations to deliver exceptional luxury guest experiences.
• Drive revenue growth and improve GOP while maintaining brand standards.
• Oversee budgeting, forecasting, and strategic planning.
• Develop Heartists and ensure strong succession planning.
• Ensure compliance with international luxury hospitality practices and standards.
• Manage stakeholder relationships and cross-functional collaboration.

Skills

Hotel management

Revenue growth

Leadership

Budgeting

GCC market

English fluency

Education

Master's/MBA in Hospitality or Business

Executive leadership qualifications

Job description

Sofitel Bahrain Zallaq Thalassa Sea & Spa is seeking an experienced Hotel Manager to lead hotel operations, drive business performance, and deliver exceptional luxury guest experiences. The role requires combining strong operational leadership with commercial acumen to ensure service excellence while maximising profitability and developing our Heartists.

The ideal candidate will have 5–8 years of hotel management experience in a luxury 5‑star setting, with proven revenue growth, budgeting