IT Manager

Kempinski Hotel; Manama; On-site; BHD 18,000 - 30,000; Full time

Job summary

Kempinski Hotel in Bahrain seeks an IT Manager to lead strategy, deployment, maintenance, and security of all hotel technology infrastructure, ensuring seamless operations and robust data protection. You will oversee pre-opening technology deployment, systems maintenance, data security, vendor budgets, and staff training, delivering reliable IT services for a luxury hotel.

The role requires 3–5 years IT leadership experience in a luxury hotel, a Bachelor's degree in a related field, and fluency

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or Network Engineering.
• 3–5 years of IT leadership experience within a luxury hotel, with direct experience in pre-opening system implementations preferred.
• Mastery of hospitality core systems (e.g., Opera PMS, Simphony POS), networking, server environments, security, and cybersecurity awareness.

Responsibilities

• Lead strategy, deployment, maintenance and security of all hotel technology infrastructure.
• Ensure 24/7 uptime across hardware, software, servers and networks.
• Oversee pre-opening technology deployment including PMS, POS, RMS, keycard, Wi‑Fi, IPTV, and network infrastructure.
• Manage data security, access controls, backups, disaster recovery, and regulatory compliance.
• Administer vendor SLAs, software licenses, procurement contracts, and CapEx budgets.
• Provide helpdesk support and staff training on core systems and cybersecurity awareness.

Skills

IT leadership

Project management

Communication

English fluency

Education

Bachelor's degree in Computer Science/IT/Network Engineering

Tools

Opera PMS

Simphony POS

Cisco networking

Microsoft Server Environments

Firewall Management

IPTV systems

Job description

Desired Candidate Profile

What Makes You a Great Fit; Who We re Looking For

The IT Manager leads the strategy, deployment, maintenance, and security of all hotel technology infrastructure, ensuring seamless operational systems, high data protection standards, and robust network environments, including full IT architecture setup during the pre-opening phase. Pre-Opening Technology Deployment: Oversee the installation, configuration, testing, and integration of core hotel systems (PMS, POS, RMS, Keycards, Guest Wi-Fi, PABX, IPTV, Network Infrastructure, and Cyber Security) prior to launch. Systems Maintenance & Support: Ensure 24/7 stability, performance, and uptime across all hardware, software, server environments, and hotel networks. Data Security & Compliance: Implement cybersecurity protocols, access controls, data backup frameworks, and disaster recovery plans in compliance with corporate standards and local data protection regulations. Vendor & Budget Management: Manage IT vendor SLAs, software licensing, tech procurement contracts, and departmental operating and capital expenditure (CapEx) budgets. User Support & Training: Provide technical troubleshooting, manage helpdesk operations for hotel staff, and deliver user training on core system usage and cybersecurity awareness.

• Experience: 3 5 years of IT leadership experience within a luxury hotel, with direct experience in pre-opening system implementations preferred.
• Education: Bachelor s degree in Computer Science, Information Technology, or Network Engineering.
• Technical Skills: Mastery of hospitality core systems (e.g., "Opera PMS", "Simphony POS", Cisco networking, Microsoft Server Environments, Firewall Management, and IPTV systems).
• Competencies: Strong technical problem-solving, project management, communication skills, and fluent business English.