F&B Captain

Advanced Search Group; Manama; On-site; BHD 12,000 - 18,000; Full time

Benefits offered by this job

Employee benefit card

Learning programs

Talent development across properties

CSR initiatives

Job summary

AccorHotels in Bahrain is seeking a skilled In-Villa Dining Supervisor to lead the luxury in-room dining team during shifts, ensuring exceptional guest experiences. You will greet guests, present and serve meals, and respond to inquiries with upsell opportunities while maintaining sanitary routines and safety standards.

You will also drive operation efficiency by coordinating tasks, training junior staff, and supporting other F&B outlets as needed.

Qualifications

• 2–3 years luxury in-room dining experience
• Minimum 1 year in a supervisory or captain role
• Excellent English communication skills
• Additional languages are a plus
• Strong leadership and team management skills
• Ability to work outdoors
• Professional grooming and guest discretion

Responsibilities

• Lead and supervise the In‑Villa Dining team during shifts
• Greet guests and provide professional, personalized in-room dining service
• Set up, present, and serve meals according to standards
• Respond to guest enquiries and upsell where appropriate
• Maintain cleanliness and organization of trolleys, workstations and equipment
• Follow food safety and HACCP standards at all times
• Report guest feedback, complaints, and irregularities to management
• Support other F&B outlets during busy periods as needed
• Safely operate and drive a buggy for timely delivery and collection of orders
• Coordinate Destination Dining setups and create memorable experiences
• Train, coach and mentor junior waitstaff
• Coordinate daily tasks and ensure timely service delivery

Skills

In-room dining

Staff supervision

Guest service

Upselling

Food safety

Job description

Lead and supervise the In‑Villa Dining team during shifts Demonstrate strong knowledge of menu items, ingredients, garnishes, and preparation methods Greet guests warmly and provide professional, personalized in-room dining service Set up, present, and serve meals according to departmental standards Respond to guest enquiries and promote upselling opportunities Maintain cleanliness, hygiene, and organization of trolleys, workstations, and equipment Follow food safety and HACCP standards at all times Handle collection and breakdown of used dishes, trays, and trolleys efficiently Report guest feedback, complaints, and irregularities to management Support other F&B outlets during busy periods as needed Safely operate and drive a buggy for timely delivery and collection of orders Take full responsibility for Destination Dining setups and create "WOW Experiences" Train, coach, and mentor junior waitstaff Coordinate daily tasks and ensure timely service delivery

Opportunity to join the first Raffles in Bahrain Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Our Brands include:

• Raffles
• Fairmont
• Sofitel
• MGallery
• Grand Mercure
• Pullman
• Swissôtel
• Novotel
• Suite Novotel
• Mercure
• Thalassa sea & spa
• Adagio
• ibis
• ibis Styles
• ibis budget
• HotelF1

Desired Candidate Profile

• 2 3 years luxury in-room dining experience
• Minimum 1 year in a supervisory or captain role
• Excellent English communication skills
• Additional languages are a plus
• Strong leadership and team management skills
• Ability to work outdoors
• Professional grooming and guest discretion