Director of Spa

RAFFLES; Manama; On-site; BHD 26,320 - 33,840; Full time

Job summary

RAFFLES in Bahrain is looking for a visionary Director of SPA to enhance our luxury guests' wellness experience. This role involves creating innovative wellness strategies, leading a dedicated spa team, and managing financial performance.

The ideal candidate will have extensive spa management experience, excellent leadership qualities, and a commitment to delivering exceptional service while ensuring operational efficiency. Proficiency in English is necessary; Arabic language skills are highly desirable.

Qualifications

• Proven experience in spa management or luxury hospitality.
• Strong financial acumen with experience in budgeting and P&L management.
• Proficiency in business planning and operational efficiency.

Responsibilities

• Develop and execute spa and wellness strategy.
• Oversee daily spa operations ensuring high service standards.
• Lead and mentor a team of spa professionals.

Skills

Spa management

Team leadership

Financial acumen

Operational efficiency

Customer service excellence

Education

Bachelor's degree in Hospitality Management or Business Administration

Spa management certifications

Job description

We are seeking a visionary and enthusiastic Director of SPA to join our luxury property in Bahrain. As the leader of our spa operations, you will be responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth.

Responsibilities

• Develop and execute a comprehensive spa and wellness strategy aligned with our brand's luxury positioning.
• Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety.
• Create unique, personalized wellness experiences that reflect local culture and global trends.
• Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service.
• Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility.
• Drive marketing initiatives and partnerships to increase spa visibility and revenue.
• Implement sustainable practices and ensure compliance with industry regulations.
• Collaborate with cross-functional teams to integrate spa services into the overall guest experience.
• Stay abreast of industry trends and introduce innovative treatments and programs.
• Ensure cultural sensitivity and adaptability in all aspects of spa operations.

Qualifications

• Proven experience in spa management or luxury hospitality, with a track record of successful leadership.
• Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
• Spa management certifications are a plus.
• Strong financial acumen with experience in P&L management and revenue growth strategies.
• Excellent team leadership and mentoring skills.
• Proficiency in business planning, budgeting, and operational efficiency.
• In-depth knowledge of spa treatments, therapies, and wellness program development.
• Experience in marketing, branding, and customer service excellence in a luxury environment.
• Demonstrated ability to create and implement innovative wellness strategies.
• Strong understanding of sustainability practices in the spa industry.
• Cultural sensitivity and awareness, with the ability to work in a multicultural environment.
• Proficiency in English required; Arabic language skills highly desirable.
• Adaptability and resilience in a dynamic, fast‑paced setting.
• Exceptional communication and interpersonal skills.
• Commitment to ongoing professional development and industry trend awareness.