Debt Collector

Epic Credit Recoveries; Bahrain; On-site; BHD 8,900 - 16,000; Full time

Job summary

Epic Credit Recoveries in Bahrain seeks a dedicated Debt Collector to contact customers about overdue accounts via phone, email, and other approved channels. You will negotiate repayment arrangements, update records, and track commitments while ensuring compliance with local regulations.

The role requires accurate documentation in internal systems and collaboration with finance and operations teams. On-site work in Bahrain with a professional approach to collections and customer service is

Qualifications

• Experience in debt or cash collection and negotiating repayment plans.
• Strong verbal and written communication skills.
• Proficient with spreadsheets and CRM or collection software.
• Foundational knowledge of billing, credit terms and reconciliation.

Responsibilities

• Contact customers with overdue accounts via approved channels.
• Negotiate repayment arrangements and update records.
• Track payment commitments and report progress.
• Ensure documentation complies with policies and regulations.

Skills

Debt Collection

Cash Collection

Communication Skills

Computer Literacy

Finance Basics

Regulatory Awareness

Education

Diploma or Degree in Business/Finance

Job description

Company Description

Epic Credit Recoveries is a specialized company based in Bahrain, focusing on international credit solutions, debt collections, market studies, and consultation services. The organization works with a diverse portfolio of clients, helping them manage overdue accounts and improve cash flow. Team members benefit from exposure to cross-border financial practices and professional development in credit management. The company values integrity, compliance, and client-centered service in all recovery and consulting activities.

Role Description

This is a full-time, on-site Debt Collector role based in Bahrain. The Debt Collector will contact customers regarding overdue accounts through phone, email, and other approved communication channels, and negotiate suitable repayment arrangements. Responsibilities include updating account records, tracking payment commitments, and ensuring accurate documentation in internal systems. The role also involves collaborating with finance and operations teams, following company policies and regulatory requirements, and reporting on collection progress and challenges. The Debt Collector is expected to maintain a professional tone in all interactions and support continuous improvement of collection processes.

Qualifications

• Candidates should possess strong skills in Debt Collection and Cash Collection, with experience managing overdue accounts and repayment plans.
• Candidates should possess excellent Communication skills, including clear verbal and written communication and effective negotiation abilities.
• Candidates should possess solid Computer Literacy skills, with the ability to work with spreadsheets, CRM or collection software, and basic office applications.
• Candidates should possess foundational knowledge in Finance, such as understanding billing, credit terms, and account reconciliation.
• Relevant experience in collections, customer service, or financial services is preferred.
• Ability to work on-site in Bahrain and adhere to local regulatory and compliance requirements.
• Strong attention to detail, time management, and problem-solving skills.
• A diploma or degree in Business, Finance, or a related field is an advantage.