CMS & Card Payment Processing Lead (24x7 Ops)

TAT IT Technolgies

Capital Governorate

On-site

BHD 20,000 - 30,000

Full time

41 hours ago

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Job summary

TAT IT Technolgies in Bahrain is seeking a CMS Processing Manager to lead 24x7 support for Card Management Systems and payment processing platforms. You will ensure high availability, monitor end-to-end transaction flows, and coordinate with Visa/Mastercard networks.

The ideal candidate will have deep CMS and card payments experience, strong risk and PCI DSS knowledge, and hands-on API and cloud familiarity.

Qualifications

Strong experience of Card Management Systems (CMS) and card payment processing.
Manage 24x7 L1 and L2 support for card systems.
Hands-on understanding of payment switching and transaction processing.
Strong understanding of ISO 8583 messaging and payment transaction flows.
Experience in Risk, PCI DSS, internal risk, Compliance & Business Continuity.
Experience Working With Visa And Mastercard Payment Networks.
Experience in Rest API, Microservices, cloud.

Responsibilities

Lead and manage 24x7 L1/L2 production support for CMS and payment platforms.
Ensure high availability, stability, scalability, and performance.
Monitor end-to-end transaction flows across authorization, switching, acquiring, settlement, reconciliation, and statement processing.
Monitor transaction volumes, throughput, system performance, and health across channels.
Ensure achievement of SLA/KPI targets, including availability, response time, and throughput.
Maintain high-availability targets of 99.9%+ for payment platforms.
Identify bottlenecks and drive remediation.
Lead resolution of critical incidents impacting processing.
Establish incident escalation and stakeholder management processes.
Drive RCA for major incidents and ensure permanent corrective actions.
Manage problem management and track recurring incidents to closure.
Provide regular service health, availability, incident, and performance reports to senior management.
Act as interface with Visa, Mastercard, payment processors, vendors and partners.
Coordinate upgrades, certifications, changes, and operational activities.
Provide technical oversight across payment switching, CMS, and transaction processing.
Support modernization with microservices, APIs, cloud platforms, and digital payments.
Support risk, compliance, and business continuity readiness.