Temp Customer Service Executive Logistiek Coördinatie

Jobat; Gent; On-site; EUR 45,000 - 65,000; Full time

Job summary

Jobat is seeking a proactive Customer Service Executive to act as the central coordination point between customers, planning, warehouse, and transport in Gent, Belgium. You will ensure goods are moved efficiently, on time, and cost-effectively, while supporting transport scheduling and related administrative tasks.

Responsibilities include coordinating orders from receipt to delivery, communicating with all stakeholders, monitoring shipments, logging KPIs, and ensuring compliance with legal and

Qualifications

• Coordinate and follow up on customer orders from receipt to delivery.
• Proactively communicate with customers, warehouse, transport partners and internal teams.
• Monitor shipments and adjust as needed to meet deadlines and quality standards.
• Support transport planning and administrative processes.
• Book slots and deliveries according to customer agreements and internal guidelines.
• Track KPIs and report deviations or improvement opportunities.
• Ensure processes comply with legal requirements and internal quality standards.

Job description

Jobat is seeking a proactive Customer Service Executive to act as the central coordination point between customers, planning, warehouse, and transport in Gent, Belgium. You will ensure goods are moved efficiently, on time, and cost-effectively, while supporting transport scheduling and related administrative tasks.

Responsibilities include coordinating orders from receipt to delivery, communicating with all stakeholders, monitoring shipments, logging KPIs, and ensuring compliance with legal and