Team Lead - NIKE MAASMECHELEN

Nike Inc; Maasmechelen; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Monthly performance-based bonus

Diversity, Equity & Inclusion

Employee discounts

Nike outfit for you and teammates

Job summary

Nike Maasmechelen is seeking a Team Lead to deliver world-class service and a premium brand experience on the sales floor. You will coordinate, coach, and motivate teammates while supporting daily operations and sales targets across digital services, visual merchandising, and promotions.

You will lead by example, ensuring the team provides the highest level of athlete and consumer experience. Expect retail hours including days, evenings, weekends, and holidays as needed.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Responsibilities

• Deliver exceptional consumer service and premium brand experience to Nike consumers.
• Coordinate, coach and motivate teammates in your area while maintaining an excellent work atmosphere.
• Support the management of the daily business to achieve sales targets, including digital services, visual merchandising, sales floor and promotions.
• Identify and solve problems in partnership with store leadership and act as a Nike brand ambassador.

Job description

Nike Maasmechelen is looking for a Team Lead to join our team and provide world-class service to the consumer:

What you bring

As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate teammates in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally

• COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
• ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
• CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Note: Relocation support is not available for this role