Support Engineer: Rapid Bug Triage & Client Help (Hybrid)

Two Point; Limburg; Hybrid; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Hybrid workplace

Company car or mobility plan

Pension plan

20 (+12) vacation days

Job summary

A digital solutions company is searching for a Support Engineer based in Belgium. The role involves diagnosing client issues and developing quick and structural fixes in a dynamic environment. Ideal candidates should have a proven track record in client-facing support roles and experience with modern web technologies like NextJS and React. This position offers a hybrid working model, opportunities for personal development, and competitive compensation.

Qualifications

• 3+ years of relevant experience in digital support roles.
• Able to work in Belgium with proficiency in English and preferably Dutch.
• Experience in client-facing roles in support or service contexts.

Responsibilities

• Triaging and diagnosing client-reported bugs across various projects.
• Communicating with clients to understand issues and guide them.
• Implementing quick fixes followed by structural solutions.

Skills

Client-facing communication

Problem-solving

Prioritization

Team collaboration

Tools

NextJS

React

DevOps concepts

Job description

A digital solutions company is searching for a Support Engineer based in Belgium. The role involves diagnosing client issues and developing quick and structural fixes in a dynamic environment. Ideal candidates should have a proven track record in client-facing support roles and experience with modern web technologies like NextJS and React. This position offers a hybrid working model, opportunities for personal development, and competitive compensation.